Multi-Line Representative - State Farm Agent Team Member

Staci Werlau - State Farm Agent; City of Olean (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Staci Werlau - State Farm Agent in Olean, NY, is seeking a dedicated team member to strengthen customer relationships and assist with daily office operations. As part of our family-oriented team, you will play a crucial role in helping clients protect what matters most.

The ideal candidate excels in communication, organization, and thrives in a fast-paced environment. Join us for a rewarding career where you can make a difference and enjoy a flexible schedule, health benefits, and opportunities for advancement.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow‑up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Comfortable working in a fast-paced environment

Prior experience in customer service

Ability to obtain necessary state insurance licenses

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2022 after spending 13 years as a State Farm team member, and today we’re a close-knit team of three. I’m very family‑oriented, and that naturally shapes the way our office operates—supportive, flexible, and focused on helping each other succeed. I offer a Simple IRA, a health stipend, licensing reimbursement, and a healthy work‑life balance for my team. In our agency, we look for team members who can juggle multiple responsibilities, stay focused on their goals, and appreciate a family‑style environment where everyone pitches in. If you’re driven, dependable, and ready to grow, you’ll fit right in here.

Location Address: Olean, NY 14760

At Staci Werlau - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you’re looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow‑up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.