Administrative Assistant

CENCLEAR; Bellefonte (Centre County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Holidays

Flexible Spending Account

Life Insurance

Short Term Disability

401(k) with company match

Employee Assistance Program (EAP)

Mileage Reimbursement

Tuition/Course Reimbursement

Student Loan Forgiveness (PSLF/LRP)

Technology and Software Discounts

Job summary

CenClear is seeking a Department Assistant in Bellefonte, PA. This full-time, non-exempt role provides essential front-line customer service and administrative support within the Behavioral Health Division.

You will welcome clients, manage appointments, process payments, and maintain confidential records while upholding CenClear’s high standards of care and integrity. The successful candidate will have strong communication, organizational skills, and proficiency with Microsoft Office.

Qualifications

• Bachelor’s degree or associate degree, or 3–5 years of related experience.
• Strong oral and written communication skills.
• Excellent organizational skills with the ability to manage multiple tasks.
• Experience with Microsoft Office programs preferred.
• Access to reliable transportation and willingness to travel to satellite offices as needed.

Responsibilities

• Greet clients and visitors, provide a positive first impression.
• Answer, screen, and direct phone calls professionally.
• Check clients in and out for appointments; schedule and manage calendars.
• Process documents, manage mail, and maintain program records.
• Handle payments for services and ensure accurate data entry.
• Maintain client confidentiality and follow HIPAA guidelines.

Skills

Strong communication

Organizational skills

Microsoft Office proficiency

Reliable transportation

Confidentiality awareness

Education

Associate degree or higher or 3–5 years related experience

Tools

Microsoft Office

Job description

Position: Department Assistant
Location:Bellefonte, PA
Employment Type: Full-time/Hourly/Non-exempt

Pay: $16.05 per hour

About CenClear

At CenClear, our mission is to improve lives through high-quality early childhood and behavioral health services for all ages. Serving over sixteen counties in Pennsylvania, we are committed to fostering growth and wellbeing in individuals, families, and communities. We take pride in being a trusted provider and a top employer, recognized for our commitment to excellence, innovation, and compassionate care.

Why Work at CenClear?

Our core valuesguide everything we do:

• Teamwork: We believe in unity, collaboration, and the power of working together.
• Change & Innovation: We embrace new ideas to drive continuous improvement.
• Respect & Compassion: Every person is treated with dignity in a safe, caring environment.
• Integrity: We operate with honesty, fairness, and trust.
• Resilience: We encourage self-awareness, self-care, and meaningful relationships.
• Wellbeing: We care deeply about our employees' physical, emotional, and economic health.
• Community Commitment:We collaborate and advocate with and for our communities.

About the Role:

Our Behavioral Health Division is seeking a dedicated and detail-oriented Department Assistant to join our team. In this vital front-line role, you'll be the first point of contact for clients, providing exceptional customer service and administrative support.

This is a great opportunity to make a meaningful difference while enjoying a supportive team environment and competitive benefits. This role requires professionalism, attention to detail, and a strong commitment to confidentiality in a behavioral health environment.

What You'll Do:

• Work 40 hours per week, 52 weeks a year (some evenings as needed)
• Welcome clients and visitors and provide a positive first impression.
• Answer, screen, and direct phone calls professionally.
• Check clients in and out for appointments efficiently.
• Schedule appointments and assist with managing calendars for staff and programs.
• Support daily administrative operations, including processing documents, managing mail, maintaining schedules, and organizing program information.
• Process payments for services provided.
• Enter data and maintain accurate client records.
• Uphold confidentiality and follow HIPAA guidelines at all times.
• Operate office equipment and utilize Microsoft Office programs effectively.
• Travel occasionally to satellite offices in surrounding counties as needed.
• Collaborate across departments and communicate regularly with program staff to understand needs and priorities.
• Represent the agency professionally while maintaining the highest level of confidentiality.
• Participate in required meetings, training sessions, and public-relations activities.
• Perform additional duties as assigned to support program and agency operations.
• Assist with special projects, organize workload efficiently, and provide regular updates to your supervisor.

What We're Looking For:

• Business or associate degree or 3 to 5 years of related job experience
• Strong oral and written communication skills
• Effective organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Prior knowledge of computer software, office equipment, and Microsoft Office programs preferred
• Access to reliable transportation
• Must obtain the following clearances prior to hire: PA State Police Criminal History, PA Child Abuse History, FBI Criminal History, and Mandated Reporting Certificate
• Meaningful work that positively impacts families and communities.
• Medical, Dental and Vision Insurance (cost shared)
• Paid Holidays (10 per year this includes a floating holiday)
• Flexible Spending Account
• Life Insurance
• Short Term Disability
• 401(k) with up to 7% company match (start contributing after 30 days; employer match begins after 1 year and 1,000 hours worked)
• Employee Assistance Program (EAP) (includes immediate family members)
• Mileage Reimbursement
• Tuition/Course Reimbursement for applicable coursework
• Student Loan Forgiveness (if position meets PSLF and LRP program requirements)
• Technology and Software Discounts available

CenClear is an Equal Opportunity Employer. We make employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.