Receptionist - Clare Clinic

McLaren Health Care; Clare (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

McLaren Health Care in Michigan is seeking a friendly receptionist to be the first point of contact for visitors. You will greet guests, direct them to the right office, answer phones, screen calls, and provide basic information in person or by email.

This full-time role runs from 8:00am to 5:00pm, with no on-call duties. The ideal candidate has a high school diploma or GED and prior customer-facing experience is preferred.

Qualifications

• Greet and direct visitors to the appropriate person.
• Answer, screen and forward incoming phone calls.
• Provide basic information in person, by phone or email.
• Receive, sort and distribute daily mail and deliveries.

Responsibilities

• Greet and welcome guests as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.

Skills

Customer service

Phone etiquette

Communication

Professionalism

Education

High School Diploma or GED

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Position Summary:

As the first point of contact, serves visitors by greeting, welcoming, and directing them appropriately. Provides general office support with a variety of clerical activities and related tasks including answering incoming calls, directing calls to appropriate employees, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.

Essential Functions and Responsibilities:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.

Required:

• High School Diploma or GED

Preferred:

• Prior receptionist or customer-facing e x p e rien c e

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

• Schedule: Full-time
• Daily Work Times: 8:00am-5:00pm
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

My Profile

Create and manage profiles for future opportunities.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.