Receptionist Medical Assistant - Community Medical Center

McLaren Health Care; Davison (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

McLaren Health Care is seeking a Receptionist Medical Assistant at Community Medical Center to support patient flow and front-desk operations.

The role involves greeting patients, managing phone calls, scheduling appointments, verifying insurance, and assisting across clinics with EMR data entry. It emphasizes patient service and accurate registration in a busy practice.

Full-time schedule typical 8a-5p on-site. Equal opportunity employer; training available for CMA/RMA certification.

Qualifications

• High school diploma or equivalent; 6 months of medical assistant experience.
• Alternative: completion of approved MA/EMT/Nurse Assistant/LPN or Armed Services Medic program.
• BLS certification may be required within 6 months of hire.
• Preferred CMA or RMA certification.
• One year experience in a medical office with multiple providers.

Responsibilities

• Greet patients and answer the phone; direct callers as appropriate.
• Register patients, schedule appointments, and collect co-pays/deductibles.
• Verify insurance and record financial activity; manage transactions per shift.
• Assist across physician practices with tests and procedures as needed.

Skills

Customer service

Medical assisting

EMR experience

Education

High school diploma or equivalent

Medical Assistant/EMT/Nurse Assistant/LPN/Medic program completion

Tools

EMR software

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Receptionist Medical Assistant - Community Medical Center

Under general supervision, and according to established policies and procedures, will provide excellent patient care by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients, including but not limited to vital signs, procedures, various treatment, administering injections and venipuncture. Provides excellent customer service by greeting patients, answering the phone and directing the caller as appropriate. Performs duties across all physician practices, patient registration, scheduling appointments, collecting insurance co-pays and deductibles, insurance verification, records financial activity and accounts for all transactions completed on each shift.

Required:

High school diploma or equivalent and six months experience as a medical assistant.

OR

High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse or armed services medic program.

• For clinics with the Rural Health Designation, Basic Life Support (BLS) issued by the American Heart Association (AHA), American Red Cross (ARC), and Canadian equivalents, (MHC approved providers for the resuscitation certification) is required within 6 months of hire

Preferred:

• Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT)

American Heart Association (AHA) BLS Certification. May be required at management discretion.

Electronic medical record experience.

One-year experience working in medical office with multiple providers.

Previous experience working in a medical office of the same specialty.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

Additional Information

• Schedule: Full-time
• Requisition ID: 26010956
• Daily Work Times: 8a-5p
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.