Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)

Talentify.io; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player in healthcare services is seeking a dedicated Registration Specialist. This role offers a unique opportunity to engage with diverse patients and providers daily, ensuring the accuracy of registration processes that directly impact patient satisfaction and the revenue cycle. You'll thrive in a supportive and collaborative environment, where your contributions will be valued and recognized. If you're passionate about making a positive impact in healthcare and possess strong customer service and organizational skills, this opportunity could be the perfect fit for you.

Benefits

Career Advancement Opportunities

Supportive Work Environment

Diverse Patient Engagement

Positive Impact on Patient Experience

Qualifications

• 1-2 years of experience in a service-related field is required.
• Strong organizational skills and call management abilities are essential.

Responsibilities

• Process registration functions related to patient encounters.
• Handle 60-100 calls daily while maintaining scheduling accuracy.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Call Management

Education

High School Diploma or Equivalent

Tools

Scheduling Software

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:

1. Opportunity for career advancement and growth within the organization
2. Supportive and collaborative work environment
3. Engage with a diverse range of patients and providers daily
4. Contribute to the accuracy of registration processes impacting the revenue cycle
5. Chance to make a positive impact on patient satisfaction and experience

What to Expect (Job Responsibilities):

1. Process a wide range of registration functions related to patient encounters and provider scheduling
2. Handle 60-100 calls per day, including both incoming and outgoing calls
3. Maintain department standards for audit error rates and not ready time
4. Schedule appointments accurately for assigned queues while delivering exceptional customer service
5. Adhere to the employer's attendance policy

What is Required (Qualifications):

1. Must possess a high school diploma or equivalent
2. 1-2 years of experience in a service-related field
3. Ability to manage a high volume of calls effectively
4. Strong organizational skills to maintain scheduling accuracy
5. Commitment to upholding department standards and policies

How to Stand Out (Preferred Qualifications):

1. Previous experience in a healthcare setting
2. Familiarity with registration processes and revenue cycle management
3. Excellent communication and interpersonal skills
4. Ability to work in a fast-paced environment
5. Proficiency in using scheduling software or tools

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