Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)

Talentify.io; United States; Remote; USD 35,000 - 45,000; Full time

Job summary

A healthcare services firm is seeking a Receptionist for centralized scheduling, offering opportunities for career advancement. The role requires managing a high volume of calls, scheduling appointments, and maintaining accuracy in patient registration. Ideal candidates possess excellent communication skills and a high school diploma. Join a supportive team focused on enhancing patient experiences.

Benefits

Opportunity for career advancement

Collaborative work environment

Qualifications

• 1-2 years of experience in a service-related field.
• Ability to manage a high volume of calls efficiently.
• Strong attention to detail to maintain registration accuracy.

Responsibilities

• Engage with 60-100 calls per day, ensuring effective management.
• Schedule appointments while delivering excellent customer service.
• Process registration functions related to patient encounters.

Skills

Communication

Attention to Detail

Customer Service Orientation

Education

High school diploma or equivalent

Job description

Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)

Join to apply for the Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site) role at Talentify.io

Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)

Join to apply for the Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site) role at Talentify.io

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• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on patient experiences
• Engage with a high volume of calls, enhancing communication skills
• Contribute to the efficiency of the revenue cycle in healthcare
  
  

Employer Industry: Healthcare Services

Why Consider This Job Opportunity

• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on patient experiences
• Engage with a high volume of calls, enhancing communication skills
• Contribute to the efficiency of the revenue cycle in healthcare
  
  

What To Expect (Job Responsibilities)

• Process a wide range of registration functions related to patient encounters and provider scheduling
• Accurately handle 60-100 calls per day, ensuring both incoming and outgoing calls are managed effectively
• Maintain department standard audit error rate and not ready time of 25% or less
• Schedule appointments for assigned queues while delivering exceptional customer service
• Adhere to the attendance policy and other operational guidelines
  
  

What Is Required (Qualifications)

• Must possess a high school diploma or equivalent
• Minimum of 1-2 years of experience in a service-related field
• Ability to manage a high volume of calls efficiently
• Strong attention to detail to maintain accuracy in registration processes
• Excellent communication skills to interact effectively with patients and providers
  
  

How To Stand Out (Preferred Qualifications)

• Experience in a healthcare environment or with patient scheduling
• Familiarity with revenue cycle processes and operations
• Demonstrated ability to work in a fast-paced setting
• Proficient in using scheduling software or related technology
• Strong customer service orientation
  
  

#HealthcareServices #PatientCare #CustomerService #CareerOpportunity #HealthcareAdministration

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Staffing and Recruiting

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