Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)

Lensa; Bidwell (OH); Remote; USD 30,000 - 40,000; Full time

Job summary

Join a leading career site as a Receptionist in Centralized Scheduling. You'll manage patient registrations and scheduling, focusing on call handling and maintaining high service standards. This full-time role requires a high school diploma and offers growth within an administrative environment.

Qualifications

• 1-2 years of experience in a service-related field preferred.
• Entry-level position.

Responsibilities

• Process a wide range of registration functions related to patient encounters.
• Handle 60-100 calls per day including scheduling.
• Maintain department standard audit error rate.

Skills

Customer service

Call handling

Accuracy

Education

High school diploma or equivalent

Job description

Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)

Join us to apply for the Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site) role at Lensa.

Lensa is the leading career site for job seekers at every stage of their career. Our client, Holzer Health System, is seeking professionals. Apply via Lensa today!

Position Summary: Process a wide range of registration functions involving multiple programs, policies, and practices related to patient encounters and provider scheduling. The Receptionist - Centralized Scheduling is accountable to the Registration Manager for accuracy in registration processes as they relate to the revenue cycle and is directly responsible to the Manager - Centralized Scheduling for daily registration operations, while being accountable to the Director of Communications for department objectives.

• Accurately handle 60-100 calls per day, including incoming and outgoing volume.
• Maintain department standard audit error rate.
• Maintain a not-ready time of 25% or less (e.g., 6 hours for an 8-hour work schedule).
• Adhere to Holzer attendance policy.
• Accurately schedule for assigned queue while delivering the highest level of customer service.

Education & Experience Requirements:

• High school diploma or equivalent.
• 1-2 years of experience in a service-related field preferred.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• IT Services and IT Consulting