Receptionist-Casual Flex

careers-silverstoneliving; Nashua (NH); On-site; USD 32,000 - 42,000; Full time

Job summary

The Huntington at Nashua, operated by Silverstone Living, seeks a Receptionist to greet residents, vendors, staff and visitors at the front desk and manage a multi-line phone system. The role includes log maintenance, mail handling, and basic accounting tasks, with a weekend schedule from 9:00 AM to 5:00 PM.

Ideal candidates have strong customer service, excellent organizational abilities, and experience with office software.

Qualifications

• Minimum of a high school diploma or equivalent with 2+ years in a related role
• Experience handling a multi-line phone system and basic office software
• Strong organization and communication skills

Responsibilities

• Welcome residents, vendors, staff and visitors; manage front desk operations
• Prescreen and route calls on a multi-line phone system
• Maintain logs, mail handling, and clerical duties for daily operations
• Process accounts receivable, collect monthly service fees, and issue invoices
• Support HR with helping paperwork from job applicants
• Maintain Guest Suite reservations and process payments
• Update announcements and notifications for residents and staff

Skills

Customer service

Multi-line phone system

Computers & office software

Organizational skills

Privacy & confidentiality

Education

High school diploma or equivalent

Tools

Electronic mail

Word processing

Job description

Overview

The Huntington at Nashua is seeking a Receptionist to be the face of our community and the center for basic information.

We're looking for a team member who can join us on weekends, with hours from 9:00 AM - 5:00 PM.

Welcome residents, vendors, staff, guests and other visitors (including public safety officials and inspectors), and operates a multi-line phone system, including prescreening and routing calls.

Responsibilities

• Maintain logs and create new ones as required
• Daily log of important notes for shift transitions
• Visitor's log for the front desk (Important for vendors)
• Arranges for transportation services, when needed
• Accounts receivable for checks and cash
• Distribute monthly bills from accounting and collect monthly service fees
• Respond to all phone calls, prescreening calls as needed
• Sort, open, date-stamp, and distribute daily mail, identifying invoices, statements, and accounts receivable
• Prepare daily intercommunity communications for courier delivery
• Accept work orders, put into folders in reception desk in appropriate area.
• Day-to-day clerical and administrative activities
• Maintain resident's parking allocation records, notifying Maintenance/Security of changes
• Maintain resident out-of-building log and meal away credit notices and notifying affected departments
• Accept and review for accuracy paperwork from potential job applicants and forward to appropriate HR representative
• Maintain the Guest Suite reservation system including collection of payments
• Receive front desk general deliveries, maintain a log and notify recipients
• Redirect all truck deliveries to loading dock, notifying Maintenance
• Maintain phone lists of residents and staff
• Provide clerical support to departments on a limited basis
• Create and post all signs/notices/flyers as required
• Maintain organized and neat bulletin boards in the mail rooms to include the removal of expired information
• Update multiple communication systems for resident and staff communication
• Creating and maintaining employee/resident newsletter
• Other tasks and responsibilities as determined by supervisor

Qualifications

• A strong commitment to customer service
• Experience with multi-phone line system
• Experience with computers systems: electronic mail and word processing including creating tables, sorting lists, and electronic filing
• Experience with office machines: fax, computers, copiers, and postage meter
• Familiarity with privacy laws and confidentially (preferably in a healthcare/medical office setting)
• Ability to set priorities and multi-task
• Strong organizational skills

• Requires a high school diploma or its equivalent with 2+ years of experience in the field or in a related area

• Physical demands include, but are not limited to, standing, sitting, walking, carrying, kneeling, bending and lifting up to 50lbs.

Silverstone Living is a non-profit organization supporting Hunt Community, The Huntington at Nashua, At Home by Hunt and Webster at Rye. Our organization is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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