Receptionist/Cashier

Russ Darrow Nissan; Madison (WI); On-site; Full time

Job summary

A leading company in Madison is seeking a Receptionist/Office Assistant with excellent customer service skills. This role involves assisting customers, managing calls, and performing basic accounting tasks. The ideal candidate will have a professional appearance and be available for flexible hours. Join a team that values growth and community involvement, offering competitive compensation and comprehensive benefits.

Benefits

Competitive Compensation Plans

Full Benefits Package

Medical, Dental & Vision

401k with Company Match

HSA with Company Contribution

PTO

Growth and Advancement Opportunities

Continuous Training and Development

Qualifications

• Experience with Microsoft Office is a plus.
• Customer service experience required.

Responsibilities

• Assist customers both in person and on the telephone.
• Receive cash, checks, and credit card payments from customers.
• Answer phones and direct customers to the proper department.

Skills

Customer service

Communication

Education

Microsoft Office suite experience

Job description

Job Details

Job Location: Russ Darrow Madison CJDR - Madison, WI

Position Type: Full Time

Salary Range: $17.00

Travel Percentage: None

Job Shift: Day

Description

The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success – and we want you to be a part of it!

Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.

What We Offer

We believe in investing in our employees’ growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.

No experience? No problem! We’re eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one.

If you’re ready to join a team that values community involvement, career development, and a legacy of excellence, we’d love to hear from you!

Summary

We are seeking a Receptionist/Office Assistant with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

Responsibilities

• Assist customers both in person and on the telephone
• Receive cash, checks and credit card payments from customers and issue change accurately
• Answer phones and direct customersto the proper department and follow up in a timely manner
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

Qualifications

• Experience with Microsoft Office suite is a plus
• Customer service experience
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance

Benefits

• Competitive Compensation Plans
• Full Benefits Package
• Medical, Dental & Vision
• 401k with Company Match
• HSA with Company Contribution
• PTO
• Growth and Advancement Opportunities
• Continuous Training and Development