Receptionist / Business Office Assistant

INE INNH EMP LLC; United States; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages and PTO plans

Medical, dental, and vision coverage

401(k) with employer match

Flexible Spending Accounts

Job summary

Rolling Hills Healthcare Center, part of the CommuniCare Family of Companies, seeks a Full-Time Receptionist at our New Albany facility. You will greet visitors, answer calls, take messages, and provide administrative support to ensure smooth daily operations.

Ideal candidates have a high school diploma or GED and prior receptionist experience, preferably in healthcare. This role supports a team focused on quality service and patient-centered care.

Qualifications

• High School diploma or GED required.
• Previous receptionist experience required.
• Prior healthcare setting experience preferred.

Responsibilities

• Answer telephone, determine nature of call, and direct caller to appropriate individual or department.
• Take accurate messages when personnel are unavailable and ensure accurate delivery.
• Operate paging/telephone system as required.
• Greet and direct visitors to the appropriate personnel.
• Provide administrative support as assigned.
• Participate in scheduled trainings and orientation programs to maintain licensure and certifications.
• Perform other related activities as assigned or requested.
• Maintain and follow center policies, quality programs, and safety standards.

Skills

Phone etiquette

Guest greeting

Administrative support

Education

High School diploma or GED

Job description

Job Address: 3625 St. Joseph Road New Albany, IN 47150.

Recruiting for a Full Receptionist to join our team at Rolling Hills Healthcare Center, a member of the CommuniCare Family of Companies.

Purpose/Belief Statement

The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them. The position must function as a team member to ensure that work is accomplished and quality service is delivered, supporting team members and leading the way in celebrating team successes. While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.

Job Duties & Responsibilities

• Answer telephone, determine nature of call, and direct caller to appropriate individual or department
• Take accurate messages when personnel are unavailable and ensure accurate delivery
• Operate paging/telephone system as required
• Greet and direct visitors to the appropriate personnel
• Provide administrative support as assigned
• Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care.
• Perform other related activities as assigned or requested.
• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.

Qualifications & Experience Requirements

• High School diploma or GED required
• Previous receptionist experience required
• Prior work/life experiences, preferably in a healthcare setting.

Benefits

• Competitive wages and PTO plans.
• Full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers.
• 401(k) with employer match.
• Flexible Spending Accounts.

About Us

A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH).

Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.

Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions. Our more than 150 skilled nursing, assisted living, and long-term care facilities deliver sophisticated and transformative care to nearly 16,000 residents and patients at any given time.

CommuniCare employs more than 19,000 employees across six states (Ohio, Indiana, Maryland, Virginia, West Virginia and Pennsylvania).

As a family owned and operated company, family and heart are woven into every aspect of our continuum of care. Our mission, to serve with pride, is evident and a quality residents, families and community partners have come to expect and trust. Dedicated to improving the lives of seniors, we put extraordinary service above all else.

We continue to raise the bar and innovate wherever possible to deliver a higher quality of life for those far beyond our facilities. Because of this, our facilities are a better place for residents to live, patients to stay, employees to work and families to heal.