Receptionist at Mercer Commons

Generations; Fort Collins (CO); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Paid Time Off

Medical - Dental - Vision

401k Employer Match

Employee Engagement

Safe work environment

On-the-job training

Growth Opportunities

Job summary

Generations in Colorado is seeking a friendly Receptionist for Mercer Commons to create an exceptional guest experience. You will greet visitors, manage sign-in, screen when needed, answer calls, and handle clerical tasks with confidentiality.

This full-time role operates Monday to Friday, 8:00 am to 4:30 pm, with CPR and First Aid certification required within 30 days, and strong English communication.

Qualifications

• High school diploma or equivalent is required.
• CPR and First Aid certification within 30 days of hire.
• Ability to read, write, and follow written and oral instructions in English.
• Excellent communication, organization, and multitasking abilities.
• Pass pre-employment background checks and work well in a team.

Responsibilities

• Welcome guests to the community and ensure visitors sign in and are screened when applicable.
• Answer incoming calls and perform clerical duties with confidentiality.
• Maintain confidentiality of residents and comply with standards for facility operation.
• Help implement Generations' Mission, Vision, and Values in daily interactions.

Skills

Communication skills

Teamwork

Customer service

Compassionate

Organizational skills

Education

High school diploma or equivalent

Tools

Excel

Word

Job description

The Receptionist at Mercer Commons is responsible for creating an exceptional customer service experience for every guest visiting the community. The Receptionist welcomes every guest warmly and ensures visitors sign in and are screened if applicable. The Receptionist answers incoming calls and performs a variety of clerical duties. Maintains confidentiality of all residents. Complies with federal, state, and local standards for facility operation. Incorporates the Generations' Mission, Vision, and Values into their daily work and interactions with others.

If you are passionate about making a difference in the lives of seniors, then we are meant to be together! We want people like you to join our team.

What We Offer

• Paid Time Off (PTO) F/T employees
• Medical - Dental - Vision (F/T employees)
• 401k Employer Match
• Employee Engagement
• Safe work environment
• On-the-job training
• Growth Opportunities

Schedule

• Full-time, working Mondays through Fridays, from 8:00 am - 4:30 pm
• Holiday availability is preferred.

Requirements

• High school diploma or equivalent.
• Certification in CPR and First Aid within 30 days.
• Ability to read, write, communicate, and follow written and oral instructions in the English language.
• Excel and Word proficient.
• Ability to multi-task and be organized
• Ability to pass pre-employment physical and background checks.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills
• Compassionate and patient

We are an equal opportunity employer and consider all qualified applicants equally regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Generations is a family-first, family-owned, and family-operated business serving senior living communities across California, Colorado, Oregon, Utah, and Washington since 1943. We are dedicated not only to supporting and increasing the vitality and joy of our residents but also to our staff. We cherish the unique gifts and complementary skills each person brings to our team. A family caring for families, we are simply unlike anywhere you have ever worked. Come find a home with us.

Bringing Generations together in the joy of living and everything it means to be human.