Receptionist

Generations Healthcare; San Rafael (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Generations Healthcare's Smith Ranch Skilled Nursing and Rehabilitation in San Rafael is seeking a Receptionist to handle clerical tasks and greet residents and visitors. The full-time role runs 7:00am to 3:30pm with weekend flexibility.

You will operate the paging/telephone system, route calls, maintain resident records, and support staff according to policies. A high school diploma, clerical experience, typing 35 wpm, 10-key calculator skills, and basic computer knowledge are required.

Qualifications

• High School diploma or GED equivalent.
• At least 1 year of clerical experience or completion of a secretarial program.
• Ability to interact tactfully with residents, families and staff.
• Knowledge of administrative practices, procedures and guidelines.
• Ability to follow written and oral instructions.
• Typing at least 35 words per minute and use of a word processor.
• Ability to use a 10-key calculator.
• Working knowledge of computers and data retrieval.

Responsibilities

• Receive and follow reception schedule/instructions from supervisor and policies.
• Operate paging/telephone system as required.
• Answer telephones and direct calls to the appropriate person or department.
• Receive requests and locate personnel through the paging system.
• Handle inquiries and release information per policies.
• Maintain current resident listings by name and room number and on-call personnel.

Skills

Soft skills: tactful communication

Telephone etiquette

Clerical skills

Instruction following

Typing speed 35 wpm

Education

High School diploma or GED

Tools

Word processor

10-key calculator

Computers

Job description

Smith Ranch Skilled Nursing and Rehabilitation, San Rafael

Receptionist

Fulltime, 7:00am - 3:30pm (must have flexibility with days of week including weekends)

Good opportunity for a student!

$20-$22 per hour

Generations Healthcare is in search of a Receptionist to join our team. Our skilled nursing and rehabilitation facilities have an outstanding reputation in the healthcare industry with a high rating for quality patient care. We are committed to providing kind, competent and compassionate services to those entrusted to our care and an enjoyable work environment for our staff. If you are passionate about making a difference in the lives of others, then this is the right place for you.

Position Overview:

The primary purpose of the Receptionist is to is to perform clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor.

Essential Duties (include but are not limited to:

• Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.
• Operate paging/telephone system as required.
• Answer telephones; determine nature of call and direct caller to appropriate individual or department.
• Receive request from within the facility and locate personnel through paging system.
• Receive inquiries and release information in accordance with established policies and procedures.
• Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
• Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse).

Qualifications:

• High School diploma or GED equivalent.
• Must have at least one (1) years' experience in a clerical position, or successfully completed a secretarial science program from an accredited school/college.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public.
• Must be knowledgeable of administrative practices, procedures, and guidelines.
• Must be able to follow written and oral instructions.
• Must be able to type a minimum of 35 words per minute and operate a word processor.
• Must be able to effectively use a 10-key calculator.
• Must have a working knowledge of computers, input/output/retrieval data, etc.
• This position requires the successful completion of a background check, pre-employment physical, and drug screening as part of the hiring process.

Generations Healthcare was founded upon the belief that caring for the sick, the elderly, and the infirm is a special and sacred stewardship. It is our mission to have this belief reflected in everything we do: in the presentation of our homes, in the professionalism of our staff, and in the daily delivery of care to our residents and their families. It is our purpose that whoever enters a Generations home will be met with kindness, competence and compassion.

We invite you to make a difference in the lives of others and our residents, who represent a Lifetime of Memories, a Lifetime of Care, and a Lifetime of Love.

For a virtual 360 tour, please visit www.lifegen.net.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.