Salon Receptionist / Customer Service Representative

Drybar Shops; Charleston (SC); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Membership sales bonus

Flexible hours

Product discounts

Ongoing training

Career growth

Job summary

Drybar Shops is seeking a Sales Associate / Customer Service Representative for Thursday to Saturday shifts (10am–4pm) in Charleston, SC. The role emphasizes delivering exceptional customer service, product guidance, and efficient POS operation in a fast-paced salon retail setting.

The position offers flexible hours, a commission-like earning potential, and discounts on all retail products, with ongoing training and a clear path for career growth within a tight-knit team.

Qualifications

• 1+ years in a fast-paced, customer-service environment.
• POS systems experience preferred.
• High school diploma or equivalent.
• Ability to work at a sustained, fast pace.
• Excellent problem solving and troubleshooting skills.
• Track record of providing outstanding customer service.

Responsibilities

• Provide excellent customer service to clients.
• Assist customers with product selection and sales.
• Operate the point-of-sale system.
• Maintain professionalism under pressure.
• Participate in ongoing training and development.
• Support a friendly, efficient store environment.

Skills

Customer service

POS experience

Retail sales

Multitasking

Problem solving

Education

High school diploma

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Hiring for Thursday - Saturday 10am - 4pm

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $15 and $17per hour depending on performance
• Membership sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Drybar follows all applicable federal, state and local laws regarding background checks

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.