Receptionist, Albany Cornerstone

camba; New York (NY); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan with employer match

Paid time off

Paid holidays

Job summary

A community service organization in New York City is seeking a full-time Receptionist to support operational functions. Responsibilities include maintaining confidentiality, answering calls, managing correspondence, and providing information to visitors. Candidates should have good communication skills and the ability to type 25 words per minute. Compensation is $17.00 hourly with a robust benefits package including health insurance and retirement plans.

Qualifications

• Ability to maintain professional relationships and confidentiality.
• Comprehension of oral and written information.

Responsibilities

• Answer questions about organization and provide information.
• Maintain professional appearance of receptionist’s area.
• Administer and track application forms.

Skills

Typing

Client confidentiality

Communication skills

Education

Sufficient education in English and math

Job description

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors, and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and support they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA administers services at 9 Cornerstone Community Centers across Brooklyn. All Cornerstone programs are run in partnership with other community organizations to provide education, recreation, cultural activities, health information and screenings, youth leadership and social services to the neighborhood’s students, their families, and other residents. Activities and services are available after school, evenings and on weekends.

Position

Receptionist

Reports To: Program Director

Location

164 Troy Avenue, Brooklyn, NY 11213

What does the Receptionist do

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy policies intended to protect the security and privacy of individually identifiable health information.
• Retrieve messages from general voicemail and forward to appropriate personnel.
• Take or deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Answer questions about organization and provide callers with address, directions, and other information.
• Welcome onsite visitors, determine nature of business, and announce visitors to appropriate personnel.
• Monitor visitor access and issue passes when required.
• Update appointment calendars.
• Receive, sort, and route mail, and maintain and route publications.
• Maintain fax and copy machines, assist users, send faxes, and retrieve and route incoming faxes.
• Update site bulletin board weekly.
• Maintain the professional appearance of the receptionist’s area.
• Maintain package log and program papers.
• Order, receive, and maintain office supplies.
• Create and print memos, correspondence, reports, program marketing materials, and other documents when necessary.
• Administer and track application forms.
• Contact and schedule potential participants for assessments.
• Assist with screening potential participants.
• Organize and maintain filing system (i.e. - files must include waiting list, application forms, etc.).
• Perform other clerical duties as needed, such as filing, photocopying, and collating.
• May perform computer data entry/verification functions.
• Tasks may be modified, expanded and/or assigned over time.

Qualifications

Education, Licenses and/or Certifications Required:

• Sufficient education (English-speaking, -reading, -writing, & math abilities) to comprehend oral and written information and to assist callers and visitors and staff.

Minimum Experiences and Skills Required:

• Ability to type 25 words per minute.
• If off-site or school-based, may require: Dept. of Health, Dept. of Education fingerprint clearance; doctor's note certifying good health; proof of negative results from TB test; and State Central Registry (SCR) clearance.
• If off-site or school-based, ability to maintain State Central Registry (SCR) clearance and fingerprint clearance throughout the duration of employment.

Compensation

$17.00 hourly. When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Status

Full-time (35 hours per week)

Benefits

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA and CAMBA Housing Ventures are proud to be an Equal Employment Opportunity Employer. We value a diverse & inclusive workforce and do not discriminate based upon race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, age, status as a protected veteran, status as an individual with a disability (including pregnancy, childbirth, or related medical conditions), or other applicable legally protected characteristics.