Receptionist AL

PruittHealth; Atlanta (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

PruittHealth seeks a Receptionist to perform day-to-day administrative and receptionist duties in the facility, under the Office Supervisor. The role involves answering calls, directing inquiries, maintaining confidential resident and employee information, and supporting payroll and billing processes as needed.

Ideal candidates have a high school diploma or equivalent and at least six months of payroll, insurance, or clerical experience.

Qualifications

• High school diploma or equivalent is required or preferred.
• At least six months experience in payroll, insurance and/or clerical position.
• Courses in payroll, bookkeeping, office procedures, and related subjects are a plus.

Responsibilities

• Answers incoming telephone calls and directs to the appropriate person or department.
• Maintains confidentiality of personnel information in accordance with Privacy Act and policies.
• Types documents, reports, or letters at least 50 words per minute with high accuracy.
• Remains at repetitious tasks for long periods while completing paperwork.
• Recognizes, responds to, and reports resident emergency situations immediately.
• Maintains privacy of records and facility information and assists with payroll tasks as needed.

Education

High school diploma or equivalent

Job description

Job Description - Receptionist AL (2613732)

Description

JOB PURPOSE:

The duties and responsibilities include performing the day-to-day administrative secretarial and receptionist functions of the facility in accordance with current established procedures, and as directed by the Office Supervisor.

KEY RESPONSIBILITIES:

• Answers incoming telephone calls and direct to appropriate person or department.
• Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information.
• Types documents, reports, letter, etc. at least 50 words per minute with high accuracy.
• Remains at repetitious tasks for long periods of time while completing paperwork, etc.
• Recognizes, respond to and/or report resident emergency situations immediately.
• Maintains strict confidentiality on all facility data.
• Communicates with and support residents, families, visitors, etc.
• Maintains privacy of records, conditions and other information relating to residents, employees and facility.
• Performs assigned tasks in accordance with policies and procedures, and as instructed by the Administrator.
• Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook.
• Prepares and mail statements in accordance with established billing procedures.
• Assists in preparing time cards and distributing payroll checks.
• Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
• Greets visitors, guests, residents, sales people and others, and monitor or report suspicious persons or situations to the Administrator.
• Receives, sorts and distributes mail as directed.
• Refers difficult and conflicting interactions or situations to Administrator or appropriate department head.
• Conducts annual salary and wage surveys and reports finding to the Administrator.
• Assists in reporting complaints and grievances from residents, families, visitors and partners.
• Assists with completing forms, reports, etc., that are not considered as essential functions.
• Assists with supply inventory.

MINIMUM EDUCATION REQUIRED:

High school diploma or equivalent

MINIMUM EXPERIENCE REQUIRED:

At least six (6) months experience in payroll, insurance and/or clerical position.

ADDITIONAL QUALIFICATIONS: (Preferred qualifications)

Prefer two (2) years of experience in a payroll, insurance and/or clerical position.

Courses in payroll, bookkeeping, office procedures, and other related subjects.

Family Makes Us Stronger.

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

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