Receptionist HCC

PruittHealth; New Bern (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

PruittHealth is seeking a Receptionist HCC to perform day-to-day administrative and receptionist duties of the facility in accordance with established procedures, under the Office Supervisor.

Key tasks include answering incoming calls, maintaining confidentiality, typing at 50 wpm, greeting visitors, handling mail, assisting with payroll and time cards, keeping resident files current, and supporting residents, families and staff while following policy and procedure guidelines.

Qualifications

• High school diploma or equivalent.
• At least six months experience in payroll, insurance and/or clerical position.
• Preferred two years of experience in payroll, insurance and/or clerical position.
• Courses in payroll, bookkeeping, office procedures, and related subjects.

Responsibilities

• Answers incoming telephone calls and directs to appropriate person or department.
• Maintains confidentiality of all pertinent personnel information.
• Types documents, reports, letters, etc. at least 50 words per minute with high accuracy.
• Greets visitors, guests, residents, sales people and others, and monitors for suspicious persons or situations to the Administrator.
• Receives, sorts and distributes mail as directed.
• Assists with completing forms, reports, etc., not considered essential functions.
• Assists with supply inventory.

Skills

Phone handling

Secretarial skills

Data entry

Confidentiality

Education

High school diploma or equivalent

Job description

Job Description - Receptionist HCC (2613674)

Description

JOB PURPOSE:

The duties and responsibilities include performing the day-to-day administrative secretarial and receptionist functions of the facility in accordance with current established procedures, and as directed by the Office Supervisor.

KEY RESPONSIBILITIES:

• Answers incoming telephone calls and direct to appropriate person or department.
• Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information.
• Types documents, reports, letter, etc. at least 50 words per minute with high accuracy.
• Remains at repetitious tasks for long periods of time while completing paperwork, etc.
• Recognizes, respond to and/or report resident emergency situations immediately.
• Maintains strict confidentiality on all facility data.
• Communicates with and support residents, families, visitors, etc.
• Maintains privacy of records, conditions and other information relating to residents, employees and facility.
• Performs assigned tasks in accordance with policies and procedures, and as instructed by the Administrator.
• Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook.
• Prepares and mail statements in accordance with established billing procedures.
• Assists in preparing time cards and distributing payroll checks.
• Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
• Greets visitors, guests, residents, sales people and others, and monitor or report suspicious persons or situations to the Administrator.
• Receives, sorts and distributes mail as directed.
• Refers difficult and conflicting interactions or situations to Administrator or appropriate department head.
• Conducts annual salary and wage surveys and reports finding to the Administrator.
• Assists in reporting complaints and grievances from residents, families, visitors and partners.
• Assists with completing forms, reports, etc., that are not considered as essential functions.
• Assists with supply inventory.

Qualifications

MINIMUM EDUCATION REQUIRED:

High school diploma or equivalent

MINIMUM EXPERIENCE REQUIRED:

At least six (6) months experience in payroll, insurance and/or clerical position.

ADDITIONAL QUALIFICATIONS: (Preferred qualifications)

Prefer two (2) years of experience in a payroll, insurance and/or clerical position.

Courses in payroll, bookkeeping, office procedures, and other related subjects.

Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

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