Receptionist - Administrator - Insurance Operations

Marsh; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Marsh McLennan Agency in Las Vegas is seeking an administrative assistant to greet customers and staff, route inquiries, and coordinate in-person and phone communications.

You will schedule conference room reservations, prepare documents, arrange catering, and manage office supplies to ensure the desk and facilities run smoothly.

Additionally, you will update reports, support SLAs and KPIs, and help maintain filing and routing systems for timely, accurate operations.

Responsibilities

• Greet customers and staff in person or on the phone and direct inquiries to the appropriate resource.
• Schedule conference room reservations via network systems and coordinate meetings for department members.
• Organize administrative work by routing correspondence, collecting information, and initiating telecommunications.
• Set up conference rooms for meetings, arrange catering orders, and reset rooms after events.
• Procure office supplies by reviewing requisitions and placing orders to keep the office stocked.
• Prepare and route documents; copy, fax, file, and collate as needed.
• Contribute to achievement of SLAs and KPIs and support business objectives.
• Adhere to company policies and performance standards and update predefined templates to ensure accurate entry.

Job description

Company:

Marsh McLennan Agency

Description:

Answers inquiries by greeting customers and staff, in person or on the telephone, to refer them to the appropriate resource for assistance.Ensures timely and accurate production/processing of relevant documents/information (includes report preparation)

Schedules conference room reservations via network system to coordinate meetings for department members. Organizes administrative work by reading and routing correspondence; collecting information; initiating telecommunications.

Sets up conference rooms for meetings, and ensures that catering orders are delivered on time, and re-sets conference rooms after meetings/functions. Assists with other-related administrative duties such as typing, photocopying, faxing, filing and collating.

Procures supplies by reviewing requisitions and placing orders to ensure office is fully stocked and products meet expectations upon delivery.

Organizes administrative work by reading and routing correspondence to the appropriate party so that all facility issues are addressed promptly. Procures supplies by reviewing requisitions and placing orders; preparing summaries of purchases by vendor; returning unsatisfactory items.

Performs administrative duties such as document preparation, photocopying, faxing, filing, and collating. Answers inquiries by greeting customers and staff, in person or on the telephone; providing information; referring to appropriate resource.

Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives

Adheres to Company policies and performance standards

Updates reports based on predefined templates on a regular basis to ensure accurate entry