Receptionist / Administrator

Yini & Associates Insurance; Delawanna (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Yini & Associates Insurance is seeking a friendly and reliable Receptionist/Customer Service Representative to join our Clifton, NJ office. The role involves answering phones, greeting clients, scheduling appointments, and handling documents with a focus on excellent customer service.

Strong communication skills and bilingual English/Spanish are preferred. Insurance experience or license is a plus but not required. This is a full-time, in-office position with steady hours.

Qualifications

• Strong communication and customer service skills.
• Professional, organized, and dependable.
• Comfortable using computers, email, and office software.
• Able to multitask in a busy office environment.
• Previous office or customer service experience is preferred.
• Bilingual English/Spanish is strongly preferred.
• Insurance experience or an insurance license is a plus but not required.

Responsibilities

• Answer phone calls and respond to emails.
• Welcome and assist customers.
• Provide excellent customer service.
• Schedule appointments and follow up with clients.
• Collect customer information and process documents.
• Assist with general office and administrative duties.
• Maintain organized and accurate client records.

Skills

Communication skills

Customer service

Multitasking

Office software

Bilingual (English/Spanish)

Job description

**Job Title: Receptionist / Customer Service Representative**. **Company:** Yini & Associates Insurance. We are seeking a friendly, professional, and reliable Receptionist/Customer Service Representative to join our insurance agency.

Responsibilities

• Answer phone calls and respond to emails.
• Welcome and assist customers.
• Provide excellent customer service.
• Schedule appointments and follow up with clients.
• Collect customer information and process documents.
• Assist with general office and administrative duties.
• Maintain organized and accurate client records.

Qualifications

• Strong communication and customer service skills.
• Professional, organized, and dependable.
• Comfortable using computers, email, and office software.
• Able to multitask in a busy office environment.
• Previous office or customer service experience is preferred.
• Bilingual English/Spanish is strongly preferred.
• Insurance experience or an insurance license is a plus but not required.

**Schedule:** Monday through Friday, 9:30 a.m. to 6:00 p.m.
**Location:** Clifton.

Experience: Not required
Languages: English – Advanced. Spanish – Advanced
Employment: Full-time
Schedule: Monday through Friday, 9:30 a.m. to 6:00 p.m.
Salary: $18 – $21 hourly
Starting time: Immediate start!

About Yini & Associates Insurance:

Join Yini & Associates Insurance and enjoy a friendly, supportive workplace where your contributions are valued. We offer opportunities to learn, grow, and build meaningful relationships while delivering excellent customer service.