Public Safety & Community Support Specialist

DeKalb County; Decatur (GA); On-site; USD 46,000 - 48,000; Full time

Job summary

DeKalb County is seeking a Public Safety Support position to respond to low-risk calls, assist motorists, and enforce parking and vehicle-related ordinances. The role includes directing traffic at events and contributing to community relations.

The position requires a high school diploma or GED and at least one year of customer service or community relations experience. County duties may include court appearances and reporting responsibilities.

Qualifications

• High School diploma or GED required; one year experience in customer service, community relations, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge skills and abilities for this job.

Responsibilities

• Provides public safety support for low-risk situations within the County.
• Operates a County appointed vehicle to respond to low-risk calls; and assists motorists and citizens as needed.
• Enforces ordinances related to parking and abandoned vehicles.
• Directs traffic at street crossing for parades, demonstrations and other events as needed; and assists with crowd control at large events.
• Provides effective and efficient customer service; and promotes and maintains community relations.
• Reports high-risk situations requiring a sworn officer or emergency assistance to supervising officer or Police dispatch.
• Prepares reports related to traffic accidents, hit & run cases, fraud, criminal mischief, adult missing persons, and abandoned vehicles.
• Appears in court to present evidence and testify as required.

Skills

Customer service

Community relations

Public safety

Education

High School diploma or GED

Job description

DeKalb County is seeking a Public Safety Support position to respond to low-risk calls, assist motorists, and enforce parking and vehicle-related ordinances. The role includes directing traffic at events and contributing to community relations.

The position requires a high school diploma or GED and at least one year of customer service or community relations experience. County duties may include court appearances and reporting responsibilities.