Receptionist-Administrative Assistant

The Salvation Army USA Central Territory; Wyandotte (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a compassionate and dedicated team as a Receptionist/Administrative Assistant. In this role, you will provide essential support to visitors, volunteers, and staff while managing incoming communications and maintaining a welcoming office environment. Your organizational skills will shine as you assist in preparing documents, coordinating community events, and maintaining case work records. This position offers the opportunity to make a meaningful impact in the community while working in a supportive and dynamic environment. If you are detail-oriented and passionate about helping others, this role is perfect for you.

Qualifications

• High School diploma or GED required; equivalent training or experience accepted.
• Proficient in Microsoft Office 365 and willing to learn new software.

Responsibilities

• Manage incoming calls, mail, email, and faxes professionally.
• Assist in organizing community and church events and maintain office files.

Skills

Confidentiality

Typing Skills

Organizational Skills

Education

High School diploma or GED

Tools

Microsoft Office 365

TEAMS

SharePoint

Job description

Position Summary: The Receptionist/Administrative Assistant provides general office and project related support including assisting visitors, volunteers and staff, answering telephones, and general administration/receptionist duties.

Essential Responsibilities:

• Manages and distributes incoming calls, mail, email, and faxes.


• Maintain a professional and compassionate attitude when interacting with all guests, clients, and public persons both in the office and on the phone.


• Maintains inventory of supplies, furnishings, equipment; ordering supplies as needed.


• Maintain tidy appearance of front office and lobby.


• Prepares documents and letters to copy, distribute and file.


• Maintain office files, mailing lists, and other records.


• Assist in preparing various programs, schedules, reports, and meeting minutes as may be needed and in preparation for meetings.


• Submit Corps statistics on a monthly basis.


• Assist in organization, coordination, and implementation of special community and church events.


• Provide Administrative Reporting of Corps' financial statements to DHQ Corps Accounting Center


• Make timely deposits of funds received (cartridges, grants, contributions, allocations, etc.)


• Transmit deposit and manual/Imprest check detail to Corps Accounting.


• Submit accounting items at least once a week.


• Assist in screening clients to determine eligibility for assistance.


• Assist in the maintenance of Case Work records. Learn and operate ServicePoint client database.


• Assist in stocking food pantry and filling bags with appropriate food items; distributing food, personal needs, and various vouchers as needed.


• Maintain schedule for Social Service appointments, communicating effectively with Social Service staff.


• Perform other duties as assigned

Qualifications:

Education/Experience:

• High School diploma or GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities

Skills, Knowledge & Abilities:

• Maintain strict confidentiality


• Excellent typing skills


• Excellent organizational skills

Computer Skills:

• Proficient in Microsoft Office 365


• Working knowledge of TEAMS and SharePoint


• Willingness to learn new software as needed

Certificates and Licenses:

• Complete Safe From Harm training, and keep current as needed


• Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR)