Receptionist [administrative]

Senior-Living-Residences; Milford (MA); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

DEI initiatives

Referral bonus

Retail discounts

HRA/FSAs

Tuition rewards

Free meal during shift

Professional development

Commuter benefits

Job summary

Cornerstone at Milford is seeking a friendly Front Desk Receptionist to be the information center of our community in Milford, MA. You will greet visitors, answer phones, assist residents with requests, and coordinate transportation.

This role emphasizes excellent customer service, reliability, and a welcoming environment. We offer a comprehensive benefits program starting on hire, including PTO, holiday pay, health insurance, dental and vision, a pre-tax retirement plan, and ongoing

Qualifications

• Experience with email and calendar management.
• Ability to answer phones and manage calls.
• Strong communication with residents and coworkers.
• Punctuality and reliability are essential.

Responsibilities

• Manage phone calls and greet visitors.
• Provide community information and assist with transportation scheduling.
• Assist residents with requests and perform administrative tasks as assigned.

Skills

Email management

Calendar management

Phone etiquette

Communication

Tools

Email client (Outlook)

Phone system

Job description

Cornerstone at Milford's caring and compassionate Reception team members provide superior customer service and provide a welcoming environment for staff, residents, and visitors. Our associates appreciate our safe, home-like, and fun work environment. We are proud to have been ranked #1 in The Boston Globe's 2024 List of Top Places to Work and #35 in the nation by USA Today! Cornerstone at Milford is located at 11 Birch St, Milford, MA. Learn more about Cornerstone at Milford here .

AVAILABLE SHIFTS:

PAY & BENEFITS:

Starting rate at $16 per hour

Our comprehensive standard benefits program starts on the day of hire and includes paid time off, holiday pay, health insurance through Blue Cross Blue Shield, dental, and vision insurance , disability coverage , complimentary life insurance and a pre-tax retirement savings plan with a company match. We also offer the following perks and incentives to all associates:

• DEI Initiatives - A regular opportunity for all associates to voice opinions and ideas to improve diversity, equity, and inclusion for the whole company!
• Generous bonus program for referring associates and or residents
• Retail discounts include cellphone plans, pet insurance, home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping, and much more!
• Health Reimbursement Account (HRA) and Flexible Spending Accounts (FSA) to offset medical plan and health care expenses.
• Nationwide tuition rewards program.
• Free meal during scheduled shift.
• Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner
• Commuter Benefits include pre-tax savings on public transportation passes and parking

WHAT WILL YOU BE DOING?

At our community, the Front Desk Receptionist is the information center of our community, managing all phone calls, greeting visitors, providing community information, managing resident transportation and outing schedules, and assisting residents with all requests. In addition, the Front Desk Receptionist shall be responsible for administrative duties as assigned by the Director of Business Administration. This position requires superior people skills.

REQUIREMENTS:

• Technology: Experience with email, calendar management, answering phones
• Physical requirements : Standing, sitting, bending
• Communication: An ability to communicate effectively with residents and co-workers
• Punctuality & reliability – Our residents rely on us to assist them with their daily living activities and we expect our associates to deliver on this promise.

Senior Living Residences (SLR) is an Equal Opportunity Employer, committed to providing equal employment and advancement opportunities for all Job Applicants and our Associates. We aim to attract and retain a diverse staff. SLR honors each associate’s (and resident’s) experiences, perspectives, and unique identities. Each of our communities strives to create and maintain a living and working environment that is inclusive, equitable, and welcoming. We are also proud to have reached Platinum through SAGECare's LGBTQ Cultural Competency Training Program to build bridges between staff and LGBTQ residents and families by telling real stories and forming connections on a human level.

Employment decisions at SLR are based on merit, qualifications, and abilities. We do not discriminate on the basis of race, color, religious creed, sex, sexual orientation, gender identity or expression, marital status, pregnancy, national origin, ancestry, age, disability, veteran or military status, disability, genetic information, or the result of genetic testing or any other characteristic protected by state, federal, or local law. In addition, The Community complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, re-hire, transfer, leaves of absence, compensation, and training.