Receptionist

Senior Living Residences; Milford, Northern (MA, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision insurance

Disability coverage

Life insurance

Retirement plan with company match

DEI Initiatives

Referral bonus program

Retail discounts

HRA & FSA

Tuition rewards

Free meal during shift

Professional development programs

Commuter benefits

Job summary

Senior Living Residences in Milford, MA is seeking a Front Desk Receptionist to act as the information center for the community. You will greet visitors, answer calls, provide information, and coordinate resident transportation and outings with a focus on superb service.

The role requires strong people skills, reliable attendance, and the ability to handle multiple tasks while supporting residents and staff in a warm, home-like environment.

Qualifications

• Experience with email and calendar management, and answering phones.
• Physical requirements: standing, sitting, bending.
• Ability to communicate effectively with residents and co-workers.
• Punctuality and reliability; dependable for daily living activities.

Responsibilities

• Manage all phone calls and greet visitors.
• Provide community information and schedule resident transportation and outings.
• Assist residents with requests.
• Perform administrative duties as assigned by the Director of Business Administration.

Skills

Phone handling

Calendar management

Effective communication

Reliability

Job description

Cornerstone at Milford's caring and compassionate Reception team members provide superior customer service and provide a welcoming environment for staff, residents, and visitors. Our associates appreciate our safe, home-like, and fun work environment. We are proud to have been ranked #1 in The Boston Globe's 2024 List of Top Places to Work and #35 in the nation by USA Today! Cornerstone at Milford is located at 11 Birch St, Milford, MA. Learn more about Cornerstone at Milford here .

AVAILABLE SHIFTS:

Full-Time: Monday-Saturday: 2:00 PM - 8:00 PM, Saturdays: 8:00 AM - 2:00 PM

PAY & BENEFITS:

Starting rate at $16 per hour

Our comprehensive standard benefits program starts on the day of hire and includes paid time off, holiday pay, health insurance through Blue Cross Blue Shield, dental, and vision insurance , disability coverage , complimentary life insurance and a pre-tax retirement savings plan with a company match. We also offer the following perks and incentives to all associates:

• DEI Initiatives - A regular opportunity for all associates to voice opinions and ideas to improve diversity, equity, and inclusion for the whole company!
• Generous bonus program for referring associates and or residents
• Retail discounts include cellphone plans, pet insurance, home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping, and much more!
• Health Reimbursement Account (HRA) and Flexible Spending Accounts (FSA) to offset medical plan and health care expenses.
• Nationwide tuition rewards program.
• Free meal during scheduled shift.
• Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner
• Commuter Benefits include pre-tax savings on public transportation passes and parking

WHAT WILL YOU BE DOING?

At our community, the Front Desk Receptionist is the information center of our community, managing all phone calls, greeting visitors, providing community information, managing resident transportation and outing schedules, and assisting residents with all requests. In addition, the Front Desk Receptionist shall be responsible for administrative duties as assigned by the Director of Business Administration. This position requires superior people skills.

REQUIREMENTS:

• Technology: Experience with email, calendar management, answering phones
• Physical requirements : Standing, sitting, bending
• Communication: An ability to communicate effectively with residents and co-workers
• Punctuality & reliability – Our residents rely on us to assist them with their daily living activities and we expect our associates to deliver on this promise.

Senior Living Residences (SLR) is an Equal Opportunity Employer, committed to providing equal employment and advancement opportunities for all Job Applicants and our Associates. We aim to attract and retain a diverse staff. SLR honors each associate’s (and resident’s) experiences, perspectives, and unique identities. Each of our communities strives to create and maintain a living and working environment that is inclusive, equitable, and welcoming. We are also proud to have reached Platinum through SAGECare's LGBTQ Cultural Competency Training Program to build bridges between staff and LGBTQ residents and families by telling real stories and forming connections on a human level.

Employment decisions at SLR are based on merit, qualifications, and abilities. We do not discriminate on the basis of race, color, religious creed, sex, sexual orientation, gender identity or expression, marital status, pregnancy, national origin, ancestry, age, disability, veteran or military status, disability, genetic information, or the result of genetic testing or any other characteristic protected by state, federal, or local law. In addition, The Community complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, re-hire, transfer, leaves of absence, compensation, and training.