Receptionist [administrative]

Senior-Living-Residences; Brookline (MA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

DEI Initiatives

Bonus program for referring associates

Retail discounts

Nationwide tuition rewards

Professional development

Commuter Benefits

Job summary

Goddard House is seeking a Front Desk Receptionist to serve as the information center of our community in Brookline, MA. You will manage calls, greet visitors, and assist residents with requests, while coordinating transportation and schedules.

Part-time role with a pay rate starting at $18/hour. Benefits include PTO, health/dental/vision coverage, disability, life insurance, and a 401(k)-style plan. Training and development opportunities are offered, including dementia care certification paths.

Qualifications

• Experience with email, calendar management, answering phones.
• Standing, sitting, bending are required.
• Ability to communicate effectively with residents and co-workers.
• Punctuality and reliability expected.

Responsibilities

• Manage phone calls and greet visitors at the front desk.
• Provide community information and assist residents with requests.
• Coordinate resident transportation and outing schedules.
• Perform administrative duties as assigned by the Director of Business Administration.

Skills

Phone etiquette

Calendar management

Effective communication

Reliability

Time management

Job description

Goddard House's caring and compassionate Reception team members provide superior customer service and provide a welcoming environment for staff, residents, and visitors. Our associates appreciate our safe, home-like, and fun work environment. We are proud to have been ranked #1 in The Boston Globe's 2024 List of Top Places to Work and #35 in the nation by USA Today! Goddard House is located at 165 Chestnut St, Brookline, MA. Learn more about Goddard House here .

AVAILABLE SHIFTS:

Part Time: Friday: 3:00 PM - 9:00 PM, every other weekend: 3:00 PM - 9:00 PM

PAY & BENEFITS

Rates start at $18 per hour

Our comprehensive standard benefits program starts on the day of hire and includes paid time off, holiday pay, health insurance through Harvard Vanguard, dental, and vision insurance , disability coverage , complimentary life insurance and a pre-tax retirement savings plan with a company match. We also offer the following perks and incentives to all associates:

• DEI Initiatives - A regular opportunity for all associates to voice opinions and ideas to improve diversity, equity, and inclusion for the whole company!
• Generous bonus program for referring associates and or residents
• Retail discounts include cellphone plans, pet insurance, home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping, and much more!
• Nationwide tuition rewards program.
• Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner
• Commuter Benefits include pre-tax savings on public transportation passes and parking (conveniently located near Riverway Green Line (E), Forest Hills Station, and along MBTA bus route 39)

WHAT WILL YOU BE DOING?

At our community, the Front Desk Receptionist is the information center of our community, managing all phone calls, greeting visitors, providing community information, managing resident transportation and outing schedules, and assisting residents with all requests. In addition, the Front Desk Receptionist shall be responsible for administrative duties as assigned by the Director of Business Administration. This position requires superior people skills.

REQUIREMENTS

• Technology: Experience with email, calendar management, answering phones
• Physical requirements : Standing, sitting, bending
• Communication: An ability to communicate effectively with residents and co-workers
• Punctuality & reliability – Our residents rely on us to assist them with their daily living activities and we expect our associates to deliver on this promise.