Receptionist [administrative]

Senior Living Residences; Brookline (MA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Paid time off

Health insurance

Dental & vision

Commuter benefits

Tuition rewards program

Professional development

Job summary

Goddard House in Brookline, MA is seeking a Front Desk Receptionist to welcome residents, families, and visitors and to manage information for the community. You will be the information center, handling calls, schedules, and basic admin tasks for the Director of Business Administration.

The role offers part-time evening shifts (Fri 3–9 PM and alternating weekends), with benefits including health coverage and paid time off.

Qualifications

• Experience with email and calendar management.
• Ability to answer phones and greet visitors professionally.
• Excellent communication with residents and co-workers.
• Punctual and reliable for scheduled shifts.

Responsibilities

• Serve as information center: answer calls, greet visitors, provide community information.
• Manage resident transportation and outing schedules.
• Assist residents with requests and perform admin duties for the Director of Business Administration.

Skills

Email calendar management

Phone handling

Resident communication

Punctuality reliability

Tools

Email software

Job description

Brookline, Massachusetts

Goddard House's caring and compassionate Reception team members provide superior customer service and provide a welcoming environment for staff, residents, and visitors. Our associates appreciate our safe, home-like, and fun work environment. We are proud to have been ranked #1 in The Boston Globe's 2024 List of Top Places to Work and #35 in the nation by USA Today! Goddard House is located at 165 Chestnut St, Brookline, MA. Learn more about Goddard House here .

Receptionist

Goddard House's caring and compassionate Reception team members provide superior customer service and provide a welcoming environment for staff, residents, and visitors. Our associates appreciate our safe, home-like, and fun work environment. We are proud to have been ranked #1 in The Boston Globe's 2024 List of Top Places to Work and #35 in the nation by USA Today! Goddard House is located at 165 Chestnut St, Brookline, MA. Learn more about Goddard House here .

Available Shifts

Part Time: Friday: 3:00 PM - 9:00 PM, every other weekend: 3:00 PM - 9:00 PM

Pay & Benefits

Rates start at $18 per hour

Benefits

Our comprehensive standard benefits program starts on the day of hire and includes paid time off, holiday pay, health insurance through Harvard Vanguard, dental, and vision insurance , disability coverage , complimentary life insurance and a pre-tax retirement savings plan with a company match. We also offer the following perks and incentives to all associates:

• DEI Initiatives - A regular opportunity for all associates to voice opinions and ideas to improve diversity, equity, and inclusion for the whole company!
• Generous bonus program for referring associates and or residents
• Retail discounts include cellphone plans, pet insurance, home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping, and much more!
• Nationwide tuition rewards program.
• Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner
• Commuter Benefits include pre-tax savings on public transportation passes and parking (conveniently located near Riverway Green Line (E), Forest Hills Station, and along MBTA bus route 39)

WHAT WILL YOU BE DOING?

At our community, the Front Desk Receptionist is the information center of our community, managing all phone calls, greeting visitors, providing community information, managing resident transportation and outing schedules, and assisting residents with all requests. In addition, the Front Desk Receptionist shall be responsible for administrative duties as assigned by the Director of Business Administration. This position requires superior people skills.

Requirements

• Technology: Experience with email, calendar management, answering phones
• Physical requirements : Standing, sitting, bending
• Communication: An ability to communicate effectively with residents and co-workers
• Punctuality & reliability – Our residents rely on us to assist them with their daily living activities and we expect our associates to deliver on this promise.