Receptionist [administrative]

Senior-Living-Residences; Boston (MA); On-site; USD 24,797,000 - 28,930,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability coverage

Life insurance

Pre-tax retirement plan with company-m

Paid time off

Holiday pay

Commuter benefits

Free meals during shifts

Tuition rewards

Job summary

Senior Living Residences in Boston seeks a friendly Front Desk Receptionist to be the information hub of our community, handling phone calls, greeting visitors, and assisting residents with transportation and requests.

This part-time role offers weekday evenings 4:30 PM to 8:00 PM, competitive starting pay at $16 per hour, and a broad benefits package that includes health insurance, PTO, retirement plan with company match, and opportunities for professional development.

Qualifications

• Experience using email, calendar, and phone systems to manage inquiries.
• Excellent communication and welcoming demeanor with residents and visitors.
• Reliable, punctual, and capable of multitasking in a front-desk environment.

Responsibilities

• Manage all phone calls, greet visitors, and provide community information.
• Coordinate resident transportation and outing schedules; assist residents with requests.
• Perform administrative duties as assigned by leadership and maintain a welcoming environment.

Skills

Phone etiquette

Calendar management

People skills

Tools

Email software

Phone systems

Job description

Compass on the Bay’s caring and compassionate Reception team members provide superior customer service and provide a welcoming environment for staff, residents, and visitors. Our associates appreciate our safe, home‑like, and fun work environment. We are proud to have been ranked #1 in The Boston Globe's 2024 List of Top Places to Work and #35 in the nation by USA Today! Compass on the Bay is located at 1380 Columbia Road, Boston, MA. Learn more about Compass on the Bay here .

AVAILABLE SHIFTS:

Part Time: Monday-Friday, 4:30 PM - 8:00 PM

PAY & BENEFITS:

Rates start at $16 per hour

Our comprehensive standard benefits program starts on the day of hire and includes paid time off, holiday pay, health through Blue Cross Blue Shield, dental, and vision insurance , disability coverage , complimentary life insurance and a pre-tax retirement savings plan with a company match. We also offer the following perks and incentives to all associates:

• DEI Initiatives - A regular opportunity for all associates to voice opinions and ideas to improve diversity, equity, and inclusion for the whole company!
• Generous bonus program for referring associates and or residents
• Retail discounts include cellphone plans, pet insurance, home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping, and much more!
• Health Reimbursement Account (HRA) and Flexible Spending Accounts (FSA) to offset medical plan and health care expenses.
• Nationwide tuition rewards program.
• Free meals during scheduled shifts.
• Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner
• Commuter Benefits include pre-tax savings on public transportation passes and parking. We also offer 50% off monthly MBTA passes (we are conveniently located near the JFK and Andrew MBTA stations, and along MBTA bus lines 7, 9, 10, 11)

WHAT WILL YOU BE DOING?

At our community, the Front Desk Receptionist is the information center of our community, managing all phone calls, greeting visitors, providing community information, managing resident transportation and outing schedules, and assisting residents with all requests. In addition, the Front Desk Receptionist shall be responsible for administrative duties as assigned by the Director of Business Administration. This position requires superior people skills.

REQUIREMENTS:

• Technology: Experience with email, calendar management, answering phones
• Physical requirements : Standing, sitting, bending
• Communication: An ability to communicate effectively with residents and co-workers
• Punctuality & reliability – Our residents rely on us to assist them with their daily living activities and we expect our associates to deliver on this promise.

Senior Living Residences (SLR) is an Equal Opportunity Employer, committed to providing equal employment and advancement opportunities for all Job Applicants and our Associates. We aim to attract and retain a diverse staff. SLR honors each associate’s (and resident’s) experiences, perspectives, and unique identities. Each of our communities strives to create and maintain a living and working environment that is inclusive, equitable, and welcoming. We are also proud to have reached Platinum through SAGECare's LGBTQ Cultural Competency Training Program to build bridges between staff and LGBTQ residents and families by telling real stories and forming connections on a human level.

Employment decisions at SLR are based on merit, qualifications, and abilities. We do not discriminate on the basis of race, color, religious creed, sex, sexual orientation, gender identity or expression, marital status, pregnancy, national origin, ancestry, age, disability, veteran or military status, disability, genetic information, or the result of genetic testing or any other characteristic protected by state, federal, or local law. In addition, The Community complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, re-hire, transfer, leaves of absence, compensation, and training.