Receptionist

Ferrari Palm Beach; West Palm Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Family owned and operated

Long term job security

Job summary

New Country is seeking a personable receptionist to join our team at our dealership. The role focuses on delivering outstanding customer service to elite clients, handling inquiries, and supporting multiple departments with diplomacy and efficiency.

Responsibilities include answering calls, greeting customers, and processing payments, while maintaining a professional appearance and strong communication with colleagues across departments.

Qualifications

• High school diploma or GED required.
• Prior experience in telemarketing and/or hospitality is preferred.
• Exceptional telephone skills with a professional voice and demeanor.
• Computer proficiency in MS Office (Word and Excel).
• Ability to learn new software programs and adapt to an automotive dealership setting.
• Professional business appearance and demeanor; flexible scheduling.
• Experience with automotive dealership CRM is a plus.

Responsibilities

• Answering inbound sales and service calls.
• Operate busy switchboard and communicate efficiently with customer and internal teams.
• Collect payment for service and parts customers.
• Greeting customers upon arrival and exit.
• Maintain a professional appearance and demeanor at all times.

Skills

Phone courtesy

Customer service

Professional communication

MS Office

CRM experience

Education

High school diploma or GED

Tools

CRM software

MS Office Suite

Job description

If you are a personable individual with strong phone skills and a great work ethic, join the New Country team! We are seeking a full-time receptionist to work at our dealership. We serve elite clientele and you must always be prepared to provide them with outstanding customer service in all circumstances, and to handle challenging client issues with the diplomacy needed to ensure that they remain loyal customers. You will also develop and maintain good working relationships with colleagues in every other department of our dealership.

At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.

Benefits

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Family owned and operated
• Long term job security

Responsibilities

• Answering inbound sales and service calls
• Operate busy switchboard & communicate efficiently with all customer & internal teams
• Collecting payment for both service and parts customers
• Greeting customers upon arrival and exit
• Maintaining a professional appearance and demeanor at all times

Qualifications

• High school diploma or GED
• Prior experience in telemarketing and/or hospitality
• Exceptional telephone skills, with a high level of comfort, and a professional voice and manner
• Computer proficiency, particularly in MS Office Suite (Word and Excel)
• Ability to learn new software programs
• Professional business appearance and demeanor
• Flexibility with regard to scheduling
• Automotive Dealership Prior experience with an automotive dealership a plus
• Public relations experience, a plus
• Cold call experience, a plus
• Experience using a customer relationship management (CRM) tool, a plus
• Experience running a business switchboard, a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.