Receptionist

Oak Hill Terrace -; Waukesha (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Earn up to 1% wage increase every quad

401K Retirement Plan with Safe Harbor

Length of Service Bonus up to $5,000

Employee Referral Bonus up to $1,000

Access to earned wages prior to payday

Generous PTO Plan

Career Development

Scheduling system

Affordable Medical, Dental, Vision

Sinceri discount marketplace

WalkingSpree rewards

Job summary

Sinceri Senior Living in Wisconsin is seeking a receptionist to support the Administrator, Office Manager, Director of Nursing and Activity Director. You will answer phones, greet residents and families, and assist with general office duties and tours of prospective residents.

The role emphasizes strong customer service, organizational skills, and the ability to communicate across departments. A positive, professional demeanor is essential for success in a team environment.

Qualifications

• High school diploma or equivalent.
• Willingness to learn new systems.
• Reception or customer service experience preferred.
• Able to read, write and follow directions.
• Strong organizational skills and attention to detail.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and route to the right department.
• Greet residents, families, guests, and staff.
• Communicate across departments for events and inquiries.
• General office duties: typing, filing, mail distribution.
• Guide tours and introduce prospective residents to on‑duty manager.
• Follow marketing guidelines for inquiries and tours.
• Accept rental payments and issue receipts.

Skills

Customer service

Organizational skills

Teamwork

Reading

Writing

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Perks and Benefits*

• Earn up to 1% wage increase every quarter


• 401K Retirement Plan with Safe Harbor matching contribution


• Length of Service Bonus Program of up to $5,000


• Employee Referral Bonus of up to $1,000


• Access to earned wages prior to payday


• Generous PTO Plan


• Career Development


• An employee engaged scheduling system


• Affordable Medical, Dental, Vision, Supplemental Benefits


• Sinceri Senior Living Discount Marketplace


• WalkingSpree rewards for healthy habits

Oh, and did we mention an amazing Team Environment?

*Some benefits may vary depending on position and employment status

Purpose:

Responsible for providing assistance to the Administrator, Office Manager, Director of Nursing and Activity Director, as well as answering phones and assisting residents, family members and potential clients as needed.

Minimum Eligibility Requirements:

• High school diploma or equivalent.


• A desire and willingness to learn new systems.


• Prior work in reception or customer service preferred.


• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information.


• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.


• Knowledgeable on the computer and able to operate Microsoft Office.


• Ability to represent the facility in a positive and professional manner.


• Must be able to work effectively in an individual or team setting.


• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Essential Functions:

• Answering the phones and referring to the appropriate department or person.


• Greet residents, families, guests, and staff in a courteous and professional manner.


• Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.


• General office duties including typing, filing, distribution of mail and other duties as assigned.


• Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed.


• Follow Marketing guidelines for phone inquiries and guided tours.


• Accept rental payments and issue receipt if requested.

Why You Should Work With Us:

As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that's why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Minors must be at least 16 years of age to be employed by Sinceri Senior Living.