Receptionist

The McGuire Group; Village of Williamsville (NY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

PTO

Weekly or Same-Day Pay

Health, Dental, Vision Insurance

Life Insurance

Employee Referral Bonus

Retirement Savings

Job summary

Harris Hill Nursing Facility is seeking a Receptionist to be the first point of contact for residents, families, visitors, and staff. The role supports daily administrative operations in a healthcare setting and requires friendliness, organization, and strong customer service.

The position is per diem with a weekend schedule and possible evenings. The rate is $16.00 per hour, with responsibilities including sign-in, phone routing, and light clerical duties across the facility.

Qualifications

• High School Diploma or equivalent.
• Minimum 6 months of administrative or customer service experience.
• Healthcare or long-term care experience preferred.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Professional, dependable, and team-oriented approach.

Responsibilities

• Welcome visitors and ensure proper sign-in and sign-out procedures are followed.
• Monitor facility entrances and follow building security procedures to support resident safety.
• Answer and direct incoming phone calls to appropriate departments, staff, or resident rooms.
• Perform administrative support tasks including typing, copying, filing, and mail distribution.
• Maintain copier and office supply areas and distribute incoming faxes.
• Sort and distribute resident and facility mail.
• Maintain resident directories and mailing information.
• Prepare door tags, reports, and other clerical documents as requested.
• Assist with resident transportation and help residents enter or exit the facility when needed.
• Use the facility intercom system for announcements and staff paging.
• Attend required trainings and comply with facility policies and procedures.
• Perform additional duties as assigned.

Skills

Customer service

Verbal and written comms

Organizational skills

Multitasking

Team player

Professionalism

Education

High School Diploma or equivalent

Job description

Receptionist
Rate: $16.00
Shift: Per Diem
Schedule: weekends and possible evenings

Harris Hill Nursing Facility is looking to add a Receptionist to our team. In this role, you'll serve as the first point of contact for residents, families, visitors, and staff while helping support daily administrative operations. If you're friendly, organized, and enjoy providing exceptional customer service, we'd love to hear from you.

RESPONSIBILITIES:

• Welcome visitors and ensure proper sign-in and sign-out procedures are followed
• Monitor facility entrances and follow building security procedures to support resident safety
• Answer and direct incoming phone calls to appropriate departments, staff, or resident rooms
• Perform administrative support tasks including typing, copying, filing, and mail distribution
• Maintain copier and office supply areas and distribute incoming faxes
• Sort and distribute resident and facility mail
• Maintain resident directories and mailing information
• Prepare door tags, reports, and other clerical documents as requested
• Assist with resident transportation and help residents enter or exit the facility when needed
• Use the facility intercom system for announcements and staff paging
• Attend required trainings and comply with facility policies and procedures
• Perform additional duties as assigned

REQUIREMENTS:

• High School Diploma or equivalent required
• Minimum 6 months of administrative or customer service experience required
• Healthcare or long-term care experience preferred
• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask and work effectively in a fast-paced environment
• Professional, dependable, and team-oriented approach

BENEFITS:

• Paid Time Off (PTO) for Full-Time and Part-Time
• Weekly or Same-Day Pay Options
• Health, Dental, and Vision Insurance
• Life Insurance
• Employee Referral Bonus Program
• Retirement Saving Options

Qualifications

Education

Required

High School

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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