Receptionist

Apploi; Village of Brewster (NY); Hybride; USD 21 000 - 30 000; Temps partiel

Résumé du poste

Apploi in Brewster, NY is seeking a part-time Receptionist to cover Thursday and Friday evenings, plus weekend shifts, with fill-in duties as needed. The role requires a pleasant phone manner, professional appearance, and fluency in English.

You will greet callers, manage the lobby, and support visitors and residents with directions. Responsibilities include front-desk duties, security oversight, paging, and coordinating with staff.

Qualifications

• Excellent communication and organization skills.
• Able to read, write, and speak English fluently.
• One year of reception experience preferred.
• Ability to work well under pressure and be flexible.

Responsabilités

• Be the front line representative of the facility to callers and visitors.
• Open/close Front Lobby and ensure secure access.
• Never leave the Lobby unattended.
• Present a calm, courteous, professional demeanor.
• Serve as main switchboard and paging operator for the facility.
• Assist in resident elopement prevention by communicating with residents and staff.
• Manage sign-in/out of visitors.
• Provide directions and maintain a current resident list.
• Perform Code Red procedures during fire alarms.
• Distribute payroll checks and announcements to staff.
• Perform other related duties as required.

Connaissances

Customer service

Phone etiquette

Communication

Organizational skills

Formation

High School Diploma or equivalent

Description du poste

We are a privately owned skilled nursing and rehabilitative facility located in Brewster, NY. We pride ourselves on providing superior quality and service to our residents and patients.

We are looking for a part time Receptionist to work every Thursday & Friday 4pm-8pm and every weekend 2pm-8pm and fill-in occassionally. The Receptionist must have pleasant phone voice, personality and appearance. Must be able to read, write, and speak the English language.

• The role of the Receptionist is to be the front line representative of the facility to incoming callers and personal contact with all visitors, physicians, vendors and potential residents and their families.
• Receptionist opens and closes the Front Lobby, assures all residents, visitors, vendors and contractors adhere to the secure access and departure rules of the facility, and assure the Lobby is secure when the Receptionist leaves the area.
• Must be aware of situations in the Lobby area at all times and must never leave the Lobby area unattended
• Present a calm, courteous and professional demeanor at all times.
• Receptionist serves as main switchboard and paging operator for entire facility. Ascertains nature of calls and relays to proper location within facility.
• Assist in resident elopement prevention by communicating with residents, transporters and nursing personnel whenever a resident leaves the facility.
• Assure that visitors sign in and out of facility.
• Assist visitors and residents with directions. Maintain current list of residents to aid in directing visitors and notify staff of their visitors, appointments, etc.
• Perform “Code Red” procedure in response to facility’s fire alarm system.
• Collect resident’s clothing from visitors, have family complete inventory sheet and relay to laundry for marking.
• Distribute payroll checks and additional announcements to staff.
• Perform other related duties as required and assigned.

Requirements:

• Minimum High School Diploma (or equivalent).
• One year of reception experience preferred
• Excellent communication and organization skills.
• Ability to work well under pressure and be flexible.
• Exemplary customer service skills.

All inquiries and responses will be kept confidential.

An Equal Opportunity Employer.