Receptionist

Jenkins Auto Group; Venice (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Jenkins Auto Group in Venice, Florida is seeking a Receptionist to provide a welcoming first impression for clients. Responsibilities include managing inbound phone inquiries, greeting customers, and routing them to appropriate departments while maintaining strong organizational skills.

The ideal candidate will possess a working knowledge of the automotive industry, telephonic switchboard experience, and exceptional interpersonal skills to enhance customer interactions.

Qualifications

• This role requires a working knowledge of the automotive industry.
• Strong administrative and organizational skills are essential.
• Previous telephones switchboard experience is necessary.
• Exceptional interpersonal skills are vital for success.

Responsibilities

• Manage inbound switchboard telephonic inquiries and route calls accordingly.
• Meet and greet clientele in a warm and sincere manner.
• Route customers to the appropriate department.
• Coordinate questions and issues with appropriate personnel.
• Handle multiple tasks with frequent interruptions.
• Adhere to company policies and procedures.

Skills

Working knowledge of automotive industry

Strong administrative skills

Organizational skills

Telephones switchboard experience

Exceptional interpersonal skills

Job description

Job Summary

The Receptionist is responsible to receive customers with a friendly greeting and warm smile. The Receptionist's role is to provide a pleasant and welcoming first impression for our valued clientele. Acting as the front line point-of-contact for the overall dealership, the Receptionist sets the tone by being an outstanding listener and information source. He/She will know all points-of-contact and every department within the dealership in order to promptly address the customer's inquiry. In addition to receiving and managing inquiries, the Receptionist performs telephone switchboard and call routing tasks and administrative duties.

Qualifications

The ideal Dealership Receptionist candidate has a working knowledge of the automotive industry, strong administrative and organizational skills, previous telephones switchboard experience and exceptional interpersonal skills.

Responsibilities

• Manages inbound switch board telephonic inquiries and routes calls accordingly
• Meets and greets all clientele in a warm, sincere, and helpful manner
• Routes customers to the appropriate department or point-of-contact within the dealership
• Coordinates questions and issues with appropriate department personnel
• Handles multiple tasks concurrently with frequent interruptions
• Adheres to all company policies, procedures and safety standards
• Performs other duties as assigned

Physical Demands

• Sitting: Remaining in the seated position
• Stand: Remaining on one’s feet in an upright position at a workstation without moving about
• Walking: Moving about on foot
• Lifting: Raising or lowering an object from one level to another (includes upward pulling) 10-25 lbs.
• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
• Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
• Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles
• Kneeling: Bending legs at knees to come to rest on knee or knees
• Crouching: Bending body downward and forward by bending legs and spine
• Reaching: Extending hand(s) and arm(s) in any direction
• Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears
• Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
• Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
• Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
• Hearing: Perceiving the nature of sounds by ear
• Near Vision: Clarity of vision at 20 inches or less
• Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
• Color Vision: Ability to identify and distinguish colors
• Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point

Environmental Conditions

• Moving mechanical parts
• Non-Climate controlled conditions
• Wet and/or humid conditions
• High, exposed places
• Noise
• Vibration

Equal Opportunity Employment Statement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.