Receptionist

Newfane Rehab and Health Care Center; Town of Newfane (NY); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Competitive compensation

Great benefits package

Professional growth & stability

Innovative training programs

Job summary

Newfane Rehab and Health Care Center is seeking a Part Time Receptionist to cover every other weekend (Sat and Sun) and one evening during the week, from 4pm to 8pm. The role involves greeting visitors, handling calls, and providing friendly, professional service in a busy lobby environment.

The ideal candidate has hospitality experience focused on seniors, strong communication skills, and the ability to work well in a fast-paced setting. Competitive compensation and benefits are offered.

Qualifications

• Experience with hospitality, seniors, health care and service delivery.
• Customer Service/Hospitality background-emphasis highly preferred.
• Strong verbal and written communication skills required.
• Ability to work well with others in a fast-paced dynamic environment.

Responsibilities

• Operates a console telephone switchboard to relay calls and greets visitors.
• Provides exemplary customer service in a friendly and professional manner.
• Manages the lobby area and warmly greets community visitors.
• Addresses questions or concerns of residents and families.
• Supports sales/marketing and business office teams.
• Greets visitors at front desk and directs to appropriate person.
• Represents the community to visitors and callers in a courteous manner.

Skills

Hospitality experience

Seniors care background

Customer service

Verbal & written communication

Job description

Newfane Rehab and Health Care Center -

Newfane Rehabilitation and Health Center: Combining beautiful residences with modern amenities, Newfane Rehabilitation and Health Center provides a range of accommodations that go above and beyond your expectations. Our soft linens and cozy furnishings are just a small part of what makes our unique all-inclusive health facilities a preferred destination for high-quality healthcare.

Newfane Rehabilitation and Health Center is currently seeking a Part Time Receptionist for Every other weekend (Sat and Sun) and one evening during the week. 4pm-8pm.

Duties Include:

• Operates a console telephone switchboard in order to relay incoming, outgoing and interoffice calls. Greets and receives visitors and directs as appropriate.

• Providing exemplary customer service in a friendly and professional manner.

• Overall management of the lobby area and graciously greeting community visitors.

• Addressing the questions or concerns of prospective or current residents and families.

• Providing support to the sales/marketing and business office teams.

• Greets visitors at community’s front reception desk.

• Represents community to visitors and callers in a professional, pleasant and courteous manner; ensures their questions and needs are directed to the appropriate person.

Necessary Skills/Qualifications:

• Experience with hospitality, seniors, health care and service delivery.

• Customer Service/Hospitality background-emphasis highly preferred.

• Strong verbal and written communication skills required.

• Ability to work well with others in a fast-paced dynamic environment.

We offer the Following:

• Competitive Compensation.

• Great Benefits Package.

• Professional Growth & Stability.

• Innovative Training Programs And much more!

We are an Equal Opportunity Employer -M/F/D/V