Receptionist

Margate Health & Rehabilitation Center; Town of Florida (NY); On-site; USD 32,000 - 40,000; Full time

Job summary

Margate Health & Rehabilitation Center is seeking a friendly Receptionist to greet patients and visitors, answer calls, and provide directions within the facility. This role requires professional communication and customer service at the front desk in a healthcare setting.

Responsibilities include directing visitors, scheduling appointments, handling mail and deliveries, and performing general clerical tasks. Experience with Microsoft Office helps, and a High School diploma is required.

Qualifications

• High School Diploma or GED is required.
• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Greet patients, visitors, and guests; determine the purpose of each visit and direct or escort to the appropriate location.
• Answer, screen, and direct phone calls; take messages and schedule appointments if needed.
• Receive mail, documents, packages, and courier deliveries and deliver or distribute items.
• Perform administrative and clerical support tasks.
• Perform basic filing and recordkeeping.
• Report any complaints to immediate supervisor.

Skills

Verbal communication

Interpersonal skills

Customer service

Administrative procedures

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

OVERVIEW:

The Receptionist will greet, assist, and provide direction and information to patients, visitors, and other guests at the facility.

RESPONSIBILITIES:

• Greets patients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location
• Answers, screens, and directs phone calls; takes messages and schedules appointments if needed
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks
• Performs basic filing and recordkeeping
• Report any complaints to immediate supervisor

QUALIFICATIONS:

EDUCATION / EXPERIENCE:

• High School Diploma or GED.
• Excellent verbal communication skills
• Excellent interpersonal and customer service skills
• Basic understanding of administrative and clerical procedures and systems
• Proficient with Microsoft Office Suite or related software

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SUPERVISORY RESPONSIBILITIES:

• This position has no supervisory responsibilities

WORK ENVIRONMENT:

• This job operates in a professional office environment.
• This role routine use standard office equipment

REQUIREMENTS:

• Employement is contingent upon successful completion of a Florida AHCA Level 2 background screening in accordance with state regulations. https://info.flclearinghouse.com

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear.
• Extensive standing for long periods of time (daily) and walking long distances (daily)
• Work flow subject to frequent interruptions
• Must be able to lift up to 20lbs
• May be subject to work outside of the facility when working under inclement weather

TRAVEL:

• No travel requirements.