Receptionist

Indian River Center; Melbourne (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Benefits

Job summary

Indian River Center is seeking a friendly Receptionist (Full Time) to support guests, patients, and families with high‑quality service. You will be the first point of contact, greet visitors, direct them to the right area, and collaborate with nursing and administrative teams to ensure a positive experience.

Fluent English is required; bilingual skills are a plus. The role calls for 1–3 years of customer service experience, a high school diploma or GED, and the ability to manage calls, messages,

Qualifications

• High school diploma or GED required.
• Ability to communicate effectively in English; bilingual skills are a plus.
• One to three years of customer service experience and/or training, or an equivalent combination of education and experience.

Responsibilities

• Greet patients, visitors, and guests; determine the purpose of their visit and direct or escort them to the appropriate area
• Answer, screen, and route incoming phone calls; take messages and schedule appointments as needed
• Receive mail, documents, packages, and deliveries; distribute items to the appropriate departments

Skills

Customer service experience

Effective communication

Education

High school diploma or GED

Job description

Receptionist

Full Time

The Receptionist plays a key role in supporting guests, patients, and families by delivering consistent, high‑quality customer service. This position serves as a primary point of contact for visitors and works closely with nursing and administrative teams to ensure a positive experience for all individuals entering the facility. The Receptionist also assists patients and families with questions or concerns that may arise during their stay.

Who We Are

We are dedicated to personalizing each individual’s wellness journey through skilled nursing and rehabilitation services. Our mission is to enhance quality of life and transform ordinary expectations into exceptional outcomes for those we serve.

Responsibilities

• Greet patients, visitors, and guests; determine the purpose of their visit and direct or escort them to the appropriate area




• Answer, screen, and route incoming phone calls; take messages and schedule appointments as needed




• Receive mail, documents, packages, and deliveries; distribute items to the appropriate departments

Qualifications

• High school diploma or GED required




• Ability to communicate effectively in English; bilingual skills are a plus




• One to three years of customer service experience and/or training, or an equivalent combination of education and experience

What We Offer

We provide a supportive and engaging work environment with competitive compensation, paid time off, benefits, professional development opportunities, and a culture focused on compassion, teamwork, and growth.

We are an Equal Opportunity employer!

Compliance notice (Florida): This position requires background screening through the Florida Clearinghouse. For more information, visit: info.flclearinghouse.com. This URL is provided to meet state posting requirements.