Receptionist

Pinnacle Treatment Centers, Inc.; Toledo (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

PTO 18 days

401k with match

Training & certifications

Benefits package

STAR LRP

Capella tuition scholarships

Job summary

Pinnacle Treatment Centers, Inc. in Toledo, OH is seeking a part-time Receptionist to welcome visitors, answer calls, and manage referrals. The role supports daily operations and patient flow.

You will handle cash collection, organize files, schedule appointments, and coordinate with billing. A positive, professional demeanor and strong communication are essential. Qualifications include a HS diploma or GED, at least one year in an office setting, and a valid driver's license; travel up to 10%

Qualifications

• HS diploma or GED required.
• Minimum 1 year office experience; healthcare a plus.
• Valid driver’s license in good standing; travel up to 10%.

Responsibilities

• Greet visitors and callers and handle referrals.
• Process cash collection and daily balancing.
• Perform clerical tasks: typing, filing, mail, and electronic filing.
• Provide daily phone coverage.
• Follow all policies and procedures.
• Maintain reception area cleanliness and security.
• Schedule patient appointments.
• Relay information to supervisory team.
• Manage accounts receivable/payable/deposits.
• Attend training and complete required courses.
• Other duties as assigned.

Skills

Customer service

Communication skills

Phone etiquette

Microsoft Office

Education

High School Diploma or GED

Tools

MS Office

Job description

Receptionist

Part-time

4 days 7a-2p

We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

Benefits:

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Requirements

• HS diploma/ GED or verifiable work experience in lieu of education
• One (1) year of experience in an office setting; experience in the medical field a plus
• Valid driver’s license in good standing
• Ability to travel up to 10% as needed

Preferred

• Associate’s degree
• One (1) year experience working in substance use and/or mental health field.

Responsibilities:

• Welcome visitors / patients by greeting them in person or on the telephone; answering referral inquiries.
• Responsible for cash collection and daily balancing.
• Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Responsible for daily phone coverage functions
• Comply with all policies and applicable procedures.
• Maintain security by following procedures, monitoring logbooks, checking in visitors, etc.
• Coordinate appointments for patients.
• Communicate all relevant information to the supervisory team regarding patients and the facility.
• Manage accounts receivable/accounts payable/ deposits.
• Maintain safe and clean reception area by complying with policies, procedures, and regulations.
• Process intakes, assist guest doing, upload documents in HER/EMR, coordinate with billing for private insurance.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned

Join our team. Join our mission.

Qualifications

Education

Preferred

High School/GED

Licenses & Certifications

Required

Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.