Receptionist

Pinnacle Treatment Centers, Inc.; Chesterfield (AL); Sur place; USD 45 847 000 - 51 577 000; Plein temps

Avantages offerts par ce poste

18 days PTO (Paid Time Off)

401k with company match

Company sponsored ongoing training and

certification opportunities.

Full comprehensive benefits package

STAR LRP

Discounted tuition and scholarships

Résumé du poste

Pinnacle Treatment Centers, Inc. is seeking a Receptionist to deliver a positive, patient-centric experience. You will greet visitors, answer phones, and perform clerical tasks including cash collection and supplies ordering.

The role requires a HS diploma/GED, at least one year of office experience (medical field a plus), and a valid driver’s license with up to 10% travel. We offer comprehensive benefits and growth opportunities.

Qualifications

• Requires HS diploma or GED or verifiable work experience in lieu of education.
• At least 1 year of office experience; experience in medical field is a plus.
• Valid driver’s license; local travel up to 10% may be required.

Responsabilités

• Greet visitors and patients in person or by phone.
• Handle cash, process payments, and daily balancing.
• Perform clerical tasks: typing, filing, mail flow, and electronic file organization.
• Coordinate patient appointments and relay information to the supervisory team.
• Maintain reception area and manage accounts receivable/payable/deposits.
• Attend training and complete duties as assigned.

Connaissances

Office experience

Customer service

Cash handling

Formation

HS diploma/GED

Associate’s degree

Outils

HER/EMR

Description du poste

We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

Receptionist

Pay Range: $16- $18

As a Receptionist, you are responsible for creating a positive patient-centric experience by providing excellent customer service to patients. You will perform all reception, secretarial/clerical aspects of the program including cash collection and assisting with ordering of supplies.

Benefits

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Requirements

• HS diploma/ GED or verifiable work experience in lieu of education
• One (1) year of experience in an office setting; experience in the medical field a plus
• Must possess a current and valid driver’s license in state of employment. This role may be required to drive for company business. Localized travel up to 10% may be required

Preferred

• Associate’s degree
• One (1) year experience working in substance use and/or mental health field.

Responsibilities

• Welcome visitors / patients by greeting them in person or on the telephone; answering
• or referring inquiries.
• Responsible for cash collection and daily balancing.
• Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Responsible for daily phone coverage functions
• Comply with all policies and applicable procedures.
• Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
• Coordinate appointments for patients.
• Communicate all relevant information to supervisory team regarding patients and the facility.
• Manage accounts receivable/accounts payable/ deposits.
• Maintain safe and clean reception area by complying with policies, procedures, and
• regulations.
• Process intakes, assist guest doing, upload documents in HER/EMR, coordinate with
• billing for private insurance.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned

Join our team. Join our mission.