Receptionist

Preston Taylor Community Health Centers, Inc; Thomas (WV); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401k with employer match up to 4%

Medical, dental, vision, life, and STD

Vacation and sick leave

Pharmacy discount

Job summary

Preston Taylor Community Health Centers, Inc is seeking a friendly Medical Receptionist for our Thomas, WV clinics. You will be the first contact, greet patients, schedule appointments, verify information, and support administrative operations.

The role requires strong communication, organization, and experience with EHR systems. We offer a supportive team, competitive benefits, and opportunities for professional growth in a four-county service area.

Qualifications

• High school diploma or equivalent; healthcare administration certification is a plus.
• Proven experience as a medical receptionist or in a similar role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with electronic health records (EHR) systems and office software.
• Knowledge of medical terminology and healthcare procedures.
• Ability to handle sensitive information with discretion.
• Positive attitude and professional appearance.

Responsibilities

• Greet patients and visitors warmly, providing excellent customer service.
• Schedule appointments and manage the appointment calendar.
• Verify patient information and update medical records accurately.
• Answer phone calls, respond to inquiries, and direct calls appropriately.
• Handle patient check-in and check-out processes.
• Collect and process payments, insurance information, and co-pays.
• Maintain a clean and organized reception area.
• Assist with administrative tasks such as filing, faxing, and data entry.
• Ensure compliance with healthcare privacy regulations and confidentiality standards.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

EHR proficiency

Education

High school diploma or equivalent

Healthcare administration certification (plus)

Tools

EHR systems

Office software

Job description

Description

Medical Receptionist - Preston Taylor Community Health Centers

Mt. Storm Medical Clinic in Grant County, Mountain Top Medical Clinic located in Thomas, Tucker County, West Virginia and Eglon Medical Clinic located in Preston County West Virginia.

Why Choose Preston/Taylor Community Health Centers?

At Preston Taylor Community Health Center, we’re more than just healthcare—and we’re a team committed to innovation and excellence in healthcare. From your first day, you’ll collaborate with talented professionals, sharpen your skills, and contribute to solutions that shape the future of healthcare in our four county region.

We are seeking a friendly and organized Medical Receptionist to join our healthcare team. This vital role serves as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience while supporting the efficient operation of our medical practice. If you are detail-oriented, compassionate, and thrive in a fast-paced environment, we encourage you to apply.

Key Responsibilities:

• Greet patients and visitors warmly, providing excellent customer service
• Schedule appointments and manage the appointment calendar
• Verify patient information and update medical records accurately
• Answer phone calls, respond to inquiries, and direct calls appropriately
• Handle patient check-in and check-out processes
• Collect and process payments, insurance information, and co-pays
• Maintain a clean and organized reception area
• Assist with administrative tasks such as filing, faxing, and data entry
• Ensure compliance with healthcare privacy regulations and confidentiality standards
• Other duties as assigned.

Skills and Qualifications:

• High school diploma or equivalent; additional certification in healthcare administration is a plus
• Proven experience as a medical receptionist or in a similar role
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency with electronic health records (EHR) systems and office software
• Knowledge of medical terminology and healthcare procedures
• Ability to handle sensitive information with discretion
• Positive attitude and professional appearance

Why work for Preston Taylor Community Health Center?

We offer extremely competitive benefits and a great working environment.

• Retirement - 401k with employer match up to 4%,
• Insurance - Medical, dental, eye, life insurance and short term disability insurance
• Annual Leave - Vacation and sick leave based on accrual of hours worked.
• Additional Benefits - Pharmacy discount

Join our dedicated healthcare team where we value compassion, teamwork, and continuous growth. We offer a supportive work environment, opportunities for professional development, and a chance to make a meaningful difference in patients' lives.

If you’re enthusiastic about process improvement, healthcare, and being part of a team that’s shaping the future, this role is for you!

Successful candidate will be required to pass a background check and preemployment drug screen.

PTCHC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.