Clinical Receptionist

NEPA Community Health Care; Montrose (Susquehanna County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental & vision insurance

Health Reimbursement Arrangement

Flexible Spending Account

Term Life Insurance & Long-Term Disabi

Voluntary Coverage Options at Group R

403(b) Retirement Plan | 3% Matching

FTCA Malpractice Coverage

Employee Assistance Program

Generous Paid Time Off + Major HOLID

Job summary

NEPA Community Health Care in Montrose is seeking a friendly Clinical Receptionist to be the welcoming face of our healthcare team. The role involves coordinating patient and provider schedules, handling front-desk duties and supporting the revenue cycle.

You should have a strong customer-service background, 1 year of outpatient medical setting experience preferred, and knowledge of electronic medical records. This full-time position offers a comprehensive benefits package.

Qualifications

• Strong foundation of customer service.
• 1 year of experience in outpatient medical setting preferred.
• Experience working with electronic medical records preferred.
• Familiarity with primary care and behavioral health is highly recommended.

Responsibilities

• Coordinate patient and provider schedules and manage front-desk operations.
• Assist with bookkeeping, file management and office organization.
• Maintain a welcoming, patient-centered service demeanor.

Skills

Customer service

Interpersonal skills

Communication

Conflict resolution

Problem solving

Flexibility

Teamwork

Tools

Electronic Medical Records (EMR)

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category Medical Reception

Description

NEPA Community Health Care is seeking a friendly and organized Clinical Receptionist to be the welcoming face of our healthcare team in Montrose! Hours associated with this position are four 10-hr shifts, working Monday - Thursday.

Benefits

NEPA Community Health Care meaningfully invests in the people who make this organization thrive and is proud to offer the following benefits package:

• Competitive Compensation
• Medical, Dental & Vision Insurance (eligibility begins the month following DOH)
• Health Reimbursement Arrangement
• Flexible Spending Account
• Term Life Insurance & Long-Term Disability Coverage
• Voluntary Coverage Options at Group Rates
  • Accident, Critical Illness, Short-Term Disability & Term Life
• 403(b) Retirement Plan | 3% Matching Contribution
• FTCA Malpractice Coverage
• Employee Assistance Program
• Generous Paid Time Off + Major Holidays

Essential Functions

The Clinical Receptionist coordinates patient and provider schedules as well as bookkeeping, file management and office organization. This professional has a well-developed understanding of the revenue cycle and can multi-task efficiently while creating a welcoming environment for patients by exemplifying a patient-centered service demeanor.

When you work with a community health center, you’re joining a team that cares about you and makes a difference in the lives of those right here in our community. Our employees earn a living where their heart is, serving others and providing high quality, affordable healthcare – all while supporting their family, advancing their careers and receiving incredible benefits.

In our family-first organization, you’ll never work nights, weekends or any major holidays. We may be close to home, but we’re far from ordinary!

Position Requirements

• Strong foundation of customer service required
• 1 year of experience in outpatient medical setting preferred
• Experience working with electronic medical records preferred
• Familiarity working in primary care and behavioral health is highly recommended
• Good interpersonal, communication and conflict resolution skills
• Adept at problem‑solving
• Flexibility and adaptability to change

Full-Time/Part-Time Full-Time

Shift Days

Position Clinical Receptionist

Number of Openings 1

Exempt/Non-Exempt Non-Exempt

Location Montrose Health Center

About the Organization

Find a job that loves you back!

When you work with a community health center, you're joining a team that cares about you and makes a difference in the lives of those right here in our community. Our employees earn a living where their heart is, serving others and providing high quality, affordable healthcare - all while supporting their family, advancing their careers and receiving incredible benefits.

In our family-first organization, you'll never work nights, weekends or any major holidays. We may be close to home, but we're far from ordinary!

This position is currently accepting applications.