Receptionist

Lifepoint Health; Temple (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO / Paid time off

401(k) retirement plan with company #

Well-being programs

Professional development

Job summary

Temple Rehabilitation Hospital in Temple, TX, is seeking a Receptionist to join the team and support frontline patient care and administrative tasks.

You will greet visitors, manage intake and check-in/out, update demographics and insurance, collect copays, handle phones, and schedule referrals. The role emphasizes accuracy, empathy, and efficient office operations.

Qualifications

• High school diploma or equivalent preferred.
• Medical front office experience preferred.
• Knowledge of medical terminology preferred.
• Requires critical thinking and decisive judgement.
• Able to work in a stressful environment and take appropriate action.

Responsibilities

• Greet visitors and communicate with patients and providers.
• Coordinate workflow and maintain office activity records.
• Complete check-in/check-out processes.
• Enter/update patient demographics and insurance information.
• Collect copays/coinsurance for current and outstanding visits.
• Prepare for and complete pre-appointment checklists.
• Handle phones, direct calls, and relay messages.
• Keep the office area neat and organized.
• Monitor office supply needs and logs.
• Address information requests and retrieve records as needed.
• Schedule referrals to see other physicians/specialists.
• Support delegated tasks from leads and managers.

Skills

Front desk operations

Patient communication

Medical terminology

Data entry

Phone handling

Scheduling referrals

Record keeping

Office coordination

Education

High school diploma

Tools

Medical software

Job description

Your experience matters

Templ Rehabilitation Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. As a Receptionist in our Temple Rehabilitation Hospital location, joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

Join our team of healthcare professionals at Temple Rehabilitation Hospital is a rehabilitation hospital with the best care options for our patients. We are committed to providing personalized and high‑quality healthcare in a friendly and welcoming environment.

How you'll contribute

A Receptionist who excels in this role:

• Greets visitors and communicates with patients and providers.
• Coordinates work flow and complies records of office activities.
• Completes all aspects of check‑in/check‑out process.
• Enters and updates patient demographics and insurance information.
• Collects any copay/coinsurance balances for current visit and any outstanding balance from patients.
• Complete pre‑appointment checklists and prepares accordingly.
• Places, answers, and directs phone calls and distributes messages. Including retrieval and distribution of answering service messages.
• Keeps office area neat and tidy.
• Monitors and maintains log of needed office supplies.
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Monitors and addresses all front office task buckets in a timely manner.
• Schedule referrals for patients to be seen by other physicians/specialists as ordered. Send all records needed and notify patient as needed.
• Completes other tasks, within scope of position, as delegated by the practice leads, supervisors, managers and Market director.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part‑time and PRN employees, and more.
• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long‑term disability, paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well‑being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

What we're looking for

Applicants should have a high school diploma or equivalent preferred. Additional requirements include:

• Medical front office experience preferred.
• Knowledge of medical terminology preferred.
• Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

EEOC Statement

Temple Rehabilitation Hospital is an Equal Opportunity Employer. Temple Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Lifepoint Health is a leader in community‑based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post‑acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.