Receptionist

Confidentiel; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Confidentiel is seeking a professional Receptionist for its Tampa, FL office. This full-time, in-office role focuses on greeting visitors, handling calls, scheduling, and delivering courteous client service in a fast-paced legal environment.

The ideal candidate combines organizational skills with attention to detail and a strong commitment to confidentiality, making daily operations smoother for attorneys and staff.

Qualifications

• Previous receptionist/front desk experience preferred.
• Experience in a law firm or professional office is a plus.
• Excellent written and verbal communication skills.
• Friendly, approachable and professional demeanor.
• Ability to multitask in a busy office environment.

Responsibilities

• Greet clients and visitors in a professional, friendly manner.
• Answer and direct calls using a multi-line phone system.
• Schedule appointments and manage conference rooms.
• Handle mail, packages, and deliveries efficiently.
• Assist with document scanning, filing, and data entry.
• Maintain a clean, organized reception area and inventory.

Skills

Reception experience

Multiline phone system

Customer service

Communication skills

Organizational skills

Time management

Discretion & confidentiality

Tools

Microsoft Word

Outlook

Excel

Job description

A well-established national law firm is seeking a professional, friendly, and dependable Receptionist to join its Tampa, FL office. This is a full-time, in-office position offering competitive compensation and a comprehensive benefits package.

About the Role

The Receptionist will serve as the first point of contact for clients, visitors, and callers while providing essential administrative support to the office.

The ideal candidate will be personable, organized, reliable, and able to manage multiple responsibilities in a fast-paced professional environment. Strong communication skills, attention to detail, and a commitment to excellent customer service are essential.

Primary Duties and Responsibilities

• Greet and welcome clients, visitors, and guests in a professional and friendly manner
• Answer, screen, and direct incoming calls using a multi-line phone system
• Serve as the primary point of contact for general office inquiries
• Manage incoming and outgoing mail, packages, and deliveries
• Assist with scheduling appointments, meetings, and conference room reservations
• Maintain a clean, organized, and welcoming reception area
• Coordinate with attorneys, legal assistants, and administrative staff regarding visitors and incoming communications
• Assist with scanning, copying, filing, and organizing documents
• Maintain office supply inventory and coordinate replenishment as needed
• Prepare correspondence, emails, and other administrative documents
• Assist with data entry, document management, and general office support
• Handle confidential information with professionalism and discretion
• Provide additional administrative assistance to the office as needed

Qualifications

• Previous receptionist, front desk, or administrative experience preferred
• Experience working in a law firm or professional office environment is a plus
• Experience operating a multi-line phone system preferred
• Excellent written and verbal communication skills
• Friendly, approachable, and professional demeanor
• Strong organizational and time-management skills
• Ability to multitask and prioritize responsibilities in a busy office environment
• Proficiency in Microsoft Office, including Word, Outlook, and Excel
• Strong attention to detail and accuracy
• Excellent customer service and interpersonal skills
• Dependable, punctual, and able to work independently
• Ability to maintain confidentiality and exercise professional judgment
• Availability to work full-time, in-office in Tampa, FL

What We Offer

We offer competitive compensation and a comprehensive benefits package for full-time employees, including:

• Medical, dental, and vision insurance
• Employer-paid life insurance and short-term disability
• 401(k) with employer match
• Paid vacation, holidays, and personal time off
• Annual performance-based bonuses and salary reviews
• Supportive, collaborative, and professional work environment
• Opportunities for professional growth and advancement within a national law firm