Receptionist

YMCA of Pierce and Kitsap Counties; Tacoma (WA); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

YMCA membership

Flexible scheduling

Paid sick leave

Employee assistance

Training opportunities

Job summary

YMCA of Pierce and Kitsap Counties in Tacoma, WA, seeks a part-time Receptionist to manage the front desk at the YMCA Association Office. You will greet guests, answer inquiries, handle mail and deliveries, and support daily clerical duties to keep the office running smoothly.

Strong customer service, computer literacy, and attention to detail are essential. Proficiency with Microsoft Office is preferred; Salesforce experience is a plus.

Qualifications

• Demonstrated skills in customer service, public relations, organizational skills, communications, computer knowledge, and file maintenance.
• Experience in office/administrative support.
• Knowledge and skills of the use of office equipment.

Responsibilities

• Greet people entering the organization; direct individuals to appropriate destination and meeting rooms.
• Manage queries from the public and customers.
• Receive and distribute deliveries; sort and distribute postal mail.
• Maintain safe and clean reception/lobby/office area.
• Perform basic tasks in Salesforce membership system.
• Provide general administrative and clerical support as requested by departments.
• Prepare letters, documents, and mailings as requested.

Skills

Customer service

Public relations

Organizational skills

Communications

Office equipment

Microsoft Office

Tools

Salesforce

Job description

Wage: $ 17.13 to $18.13 per hour (Compensation is determined based on relevant experience, skills, and qualifications, with most new hires starting between the minimum and midpoint of the posted wage range)

Hours: Part-Time, Up to 25 hours per week

Location: YMCA Association Office, Tacoma, WA

As the Receptionist, you will be responsible for the professional and efficient managing of the front desk for the YMCA Association Office. In this role, you will assist with a variety of clerical and administrative duties such as greeting all guests, cleanliness and organization of the front desk, office, and kitchen, collect and sort mail, and answer guest inquiries while providing excellent customer service.

Qualifications:

• Demonstrated skills in customer service, public relations, organizational skills, communications, computer knowledge, and file maintenance.
• Experience in office/administrative support.
• Knowledge and skills of the use of office equipment.
• Strong attention to detail; well organized.
• Demonstrated professionalism in both attitude and appearance.
• Maintain confidentiality of organization and personnel related information.
• Excellent written and oral communication skills.
• Proficiency with Microsoft Office Professional Suite.
• Must be able to pass Background and Reference checks (in accordance with the WA State Fair Chance Act).
• Committed to valuing and promoting diversity and contributing to an inclusive working and learning environment.
• Able and willing to complete online Child Abuse Prevention training on first day, and other online and in-person training as required.

Key Responsibilities:

• Greet people entering the organization; direct individuals to appropriate destination and meeting rooms.
• Manage queries from the public and customers.
• Receive and distribute deliveries (UPS, FedEx, Courier, etc.); sort and distribute postal mail.
• Maintain safe and clean reception/lobby/office area.
• Perform basic tasks in Salesforce membership system.
• Provide general administrative and clerical support as requested by departments.
• Prepare letters, documents, and mailings as requested.
• Assist in maintaining and troubleshooting office equipment and ordering office supplies.
• Provide back-up to Financial Development department as requested.
• Embraces and actively promotes an inclusive and equitable work environment.
• Other duties as assigned.

All YMCA Employees receive the below benefits:

• A Personal YMCA membership and YMCA360 virtual streaming membership
• Flexible scheduling around school and extracurricular activities Paid Sick Leave accrued at 1.23 hours for every 40 hours worked per year
• Employee Assistance Plan (EAP), Digital mental health counseling platform, Wellness program, and LifeMart employee discount center
• Professional training, education, and certification opportunities
• 20% discount on YMCA programs, childcare services and merchandise

Part-Time employees who work more than 20 hrs./week are eligible for the below voluntary benefit options:

• HealthiestYou: by Teladoc (24/7 virtual general medical care access for non-emergency conditions)
• VSP Vision Plan

At the Y, we’re all about empowering people, inspiring action, and strengthening the communities we call home. Join our team and support our vision of creating opportunity to all can thrive in every season of life.

The YMCA of Pierce and Kitsap Counties is committed to diversity and inclusion throughout our organization and is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled

Location(s)

4717 S 19th St Suite 201, Tacoma , Washington 98405 , United States

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.