Receptionist

Archdiocese of St. Louis; St. Louis, Northern (MO, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

The Archdiocese of St. Louis is seeking a welcoming Receptionist at St. Vincent de Paul Catholic Church to be the first contact for parishioners and visitors. The role focuses on courteous greetings, inquiries, and supporting front office operations with discretion and professionalism.

Responsibilities include registrations, scheduling, communications, and basic clerical tasks while upholding confidentiality and faith-centered service for all community members.

Qualifications

• High school diploma or equivalent required; administrative training preferred.
• Experience in customer service, receptionist, or front desk roles.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, Teams).
• Strong verbal and written communication and ability to maintain confidentiality.

Responsibilities

• Greet parishioners and visitors in a courteous, professional manner.
• Answer, screen, and direct calls, emails, and inquiries.
• Provide information on Mass schedules, ministries, events, and parish services.
• Assist with registrations, forms, calendars, and general office requests.
• Maintain records, filing systems, and confidential information.
• Handle mail, packages, and basic clerical tasks as needed.
• Support Pastor, staff, and ministry leaders with projects.

Skills

Customer service

Front desk

Written communication

Multitasking

Discretion

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Outlook

Teams

Job description

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The Archdiocese of St. Louis strives to teach and share our faith, serve others, and foster unity throughout the St. Louis area. Once a part of Kenrick-Glennon Seminary's campus, the Cardinal Rigali Center in Shrewsbury, MO is today the headquarters and curia (governing body) for the Archdiocese of St. Louis.

Job Summary

St. Vincent de Paul Catholic Church is seeking a friendly, professional, and service-oriented Receptionist to serve as the first point of contact for parishioners, visitors, and community members. The Receptionist plays a vital role in creating a welcoming parish environment by providing exceptional customer service, managing front office operations, responding to inquiries, and supporting the administrative needs of the parish. This position requires strong communication skills, attention to detail, professionalism, and a commitment to maintaining confidentiality.

Job Description

Responsibilities include, but are not limited to:

• Welcome parishioners, visitors, vendors, and community members in a courteous and professional manner.


• Answer, screen, and direct incoming telephone calls, emails, and general inquiries.


• Provide information regarding Mass schedules, parish ministries, sacramental preparation, events, and parish services.


• Assist parishioners with registrations, forms, and general office requests.


• Maintain parish records, databases, and filing systems with accuracy and confidentiality.


• Process incoming and outgoing mail, packages, and correspondence.


• Schedule appointments and assist with maintaining parish calendars and meeting schedules.


• Prepare routine correspondence, bulletin announcements, reports, and other parish communications.


• Support the Pastor, parish staff, and ministry leaders with administrative tasks and special projects.


• Maintain a clean, organized, and welcoming reception and office area.


• Order and monitor office supplies as needed.


• Assist with parish events and activities as requested.


• Maintain confidentiality regarding parishioner, personnel, financial, and pastoral matters.


• Perform other duties as assigned by the Pastor or Business Manager.

Job Qualifications

• High school diploma or equivalent required; additional administrative training or coursework preferred.


• Previous customer service, receptionist, administrative assistant, or office support experience preferred.


• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.


• Strong verbal and written communication skills.


• Excellent customer service and interpersonal skills.


• Strong organizational skills and attention to detail.


• Ability to prioritize tasks and manage multiple responsibilities efficiently.


• Ability to maintain confidentiality and exercise discretion with sensitive information.


• Professional demeanor and positive attitude.


• Ability to work collaboratively with clergy, staff, volunteers, and parishioners.


• Supportive of the mission and values of the Catholic Church.

Knowledge and Skills

• Customer service and front office operations.


• Recordkeeping and data entry skills.


• Organization and time management.


• Attention to detail and accuracy.


• Confidentiality and professionalism.


• Ability to work independently and as part of a team.


• Commitment to providing welcoming and faith-centered service to all parish visitors and members.

The Archdiocese of St. Louis is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, gender, national origin, age, marital, parental, veteran or disability status.
Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screening will include criminal background check, Family Care Safety Registration, drug screen, employment and educational licensure/certification verification, health screening, and any other screenings deemed necessary for employment. Any offer would be contingent upon successful completion of any required screening.

Our Mission

We are a unique community diverse in our talent, but unified in our drive to create together, face challenges together and grow together. Our values push us to empower, propel and inspire new ways of turning possibilities into realities. Our competencies define the behaviors that guide who we are, how we are inspired and how we inspire of others to succeed.

Work/life balance is so important to the archdiocese. After all, our business is about making life easier and better—and we want that for you and your career just as much as our consumers and their day-to-day lives. That’s why we offer flexible working times, remote working options, generous paid vacation increasing with service, and personal leaves of absence.

As well as being able to make the most of life at home, you’ll also be able to contribute to the Archdiocese sponsored volunteer events. You can discover more about who we’re working with near you, and you can always ask us more about this at events and interviews we love to see how passionate our people are about giving back.