Receptionist

Arcadia Care; Springfield (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Paid Vacations

Paid Sick Time

Paid Holidays

Tuition Reimbursement

We pay for CNA or Nursing School

Employee Appreciation Events

Birthday Celebrations

Full-time, Part-time, PRN available

Health benefits

Dental benefits

Vision benefits

401K

Company Paid Life Insurance

Employee Assistance Program

Discounts at major retailers

Virtual Doctor Visits

Nursing mother break time

Time Off to Vote

Job summary

Arcadia Care in Springfield, IL is seeking a friendly Receptionist to provide exceptional customer service by answering inquiries, screening calls, greeting visitors, and assisting residents, family members, employees and guests.

This role involves light administrative work, filing, data entry and monitoring access to maintain security. Experience in long-term care is preferred; the ideal candidate shows patience, tact, cheerful disposition and enthusiasm when interacting with residents.

Qualifications

• Experience in Long Term Care preferred.
• Patience, tact, cheerful disposition and enthusiasm; able to handle visitors and residents appropriately.

Responsibilities

• Operate telephone switchboard, screen and forward calls.
• Greet visitors and direct or escort them.
• Assist residents, families, employees and guests.
• Perform general administrative tasks including word processing and data entry.
• Maintain security by following procedures and documenting access.
• Maintain filing system and file correspondence.
• Receive and sort daily mail and deliveries.
• Report issues to the Administrator.
• Perform other duties as assigned.

Skills

Customer service

Phone etiquette

Visitor greeting

Job description

SUMMARY: The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.

• Greets all visitors entering the facility and will direct or escort them to their destination.

• Assists residents, family members, employees and other visitors as needed.

• Performs general administrative tasks such as word processing and data entry.

• Maintains security by following procedures and controlling access (i.e., monitor visitor logbooks, surveillance footage etc.).

• Maintain the general filing system and file all correspondence appropriately.

• Receive and sort daily mail/delivery/couriers.

• Reports any issues or concerns with residents to the Administrator.

• Other duties as assigned.

BENEFITS OFFERED:

• Daily Pay - get your money when you want

• Paid Vacations - rolls over each year

• Paid Sick Time

• Paid Holidays

• Tuition Reimbursement

• We pay for CNA or Nursing School

• Daily, Weekly, Monthly Employee Appreciation Events

• Birthday, Anniversary Celebrations

• Full-time, Part-time, PRN available

• Health, Dental, Vision, 401K, and more

• Company Paid Life Insurance – at no cost to you

• Free Employee Assistance Programs - professional support & guidance on family, money, health, legal services and more

• Huge Discounts at all major retailers (Walmart, Costco, etc.) at no cost to you!

• Virtual Visits with Doctors 24/7, without setting up additional accounts or appointments

• Paid Break Time for Nursing Mothers

• Time Off to Vote

Qualifications:

• Experience in Long Term Care preferred.

• Must have patience, tact, cheerful disposition & enthusiasm, as well as be willing to handle visitors, residents based on whatever maturity level at which they are currently functioning.