Receptionist

The-Citadel-of-Skokie; Skokie (IL); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Daily Pay & Competitive Compensation

401(k) with company match

Medical, Dental, Vision insurance

Disability insurance

Training & Growth opportunities

Paid Time Off

Job summary

The Citadel of Skokie is seeking a friendly Receptionist to join our administrative team. You will greet residents, visitors and staff, answer calls, and route inquiries while supporting daily office operations in a collective bargaining environment.

Ideal candidates have a High School diploma, at least 1 year of receptionist experience, and proficiency with Microsoft Office. This role offers growth opportunities, benefits and a supportive team focused on quality care and security.

Qualifications

• High School diploma or equivalent.
• 1+ years of receptionist experience preferred.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Answer calls professionally and route appropriately.
• Greet employees, residents, and guests with professionalism.
• Manage incoming mail and assist with administrative tasks.
• Input admission or patient information as required.
• Assist administrator and other staff as needed.

Skills

Organization

Multitasking

Prioritization

Professionalism

Education

High School diploma or equivalent

1+ years receptionist experience

Tools

Microsoft Office Suite

Job description

The Citadel of Skokie is seeking a Receptionist to join their team! The Receptionist assists the Administrator and other key personnel in managing the incoming calls and schedules. The Receptionist greets employees, residents, and guests in a timely manner and with great professionalism while maintaining security. At this facility, this is a collectively bargained position under the union

Receptionist Duties and Responsibilities:

• Works closely with Concierge and other departments to ensure communication when there is a visitor in the facility.
• Answers all calls coming into the facility in a professional manner and tone, transferring and routing appropriately.
• Oversees all mail in facility, including sorting and distributing mail.
• Efficiently contacts appropriate staff members with referrals – Plays key role with ensuring all referral related calls get to the right party in the proper amount of time.
• Performs basic bookkeeping, filing, and clerical duties.
• Sends emails and faxes.
• May input admission or patient information into the computer system as required.
• All other duties, as assigned.

Receptionist Qualifications and Skills:

• Working knowledge of Microsoft Office Suite.
• Ability to organize, multitask, prioritize and work under pressure.

Receptionist Education and Experience:

• High School diploma or equivalent.
• One or more years of prior work experience handling receptionist responsibilities is preferred.

Physical Requirements:

• Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.

Citadel Healthcare Benefits:

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Blue Cross Blue Shield Medical insurance.
• Dental, Vision, and Disability insurance
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Paid Time Off

Citadel Healthcare has a long and successful history of providing long and short-term skilled nursing care. At Citadel, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds, their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome- our number one goal.

Citadel Healthcare has been nominated as a Great Place to Work.

We don’t just offer care for you – we care about you.

Citadel Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.