Receptionist

Kadima Healthcare Group; Sardis (PA); On-site; USD 19,000 - 25,000; Full time

Job summary

Kadima Healthcare Group in Sardis, PA seeks a receptionist to manage phone system, greet residents, families and visitors, and support general office duties in a long-term care setting.

The role requires tact, patience, and the ability to handle difficult residents, with preference for prior receptionist experience in long-term care. Ensures a safe, welcoming lobby environment and contributes to daily operations.

Qualifications

• Receptionist experience is desirable.
• Experience in long-term care setting preferred.
• Ability to make independent decisions when warranted.
• Deal tactfully with residents, families, visitors, government agencies/personnel, and the general public.
• Knowledge of elderly ill and/or disabled.
• Patience and cheerful disposition; willingness to handle difficult residents.
• Follows written and oral directions.
• Knowledge of equipment used in long-term care (e.g., lifts, wheelchairs, geri chairs, and scales).

Responsibilities

• Greet residents, families, visitors, volunteers, auxiliary and staff.
• Monitor lobby entrance and ensure a safe, welcoming environment.
• Perform general office responsibilities as assigned.

Skills

Independent decision making

Tactful communication

Elderly/Disabled knowledge

Patience and cheerful disposition

Handling difficult residents

Following procedures

Reading and following directions

Tools

Lifts

Wheelchairs

Geri chairs

Scales

Job description

The primary purpose of the job position is to assume phone system responsibilities, greet residents, families, visitors, volunteers, auxiliary and staff. Monitors lobby entrance and completes general office responsibilities while ensuring a safe environment.

Experience

• Previous receptionist experience is desirable.
• Experience in a long-term care setting preferred.

Specific Requirements

• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
• Knowledge of elderly ill and/or disabled.
• Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents.
• Basic understanding of following step-by-step procedures.
• Follows and understands written and oral directions.
• Knowledge of equipment used in long-term care (e.g., lifts, wheelchairs, Geri chairs, and scales).
• Must not pose a direct threat to the health or safety of other individuals in the workplace