Receptionist

CALDWELL COUNTRY FORD LLC; Rockdale (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Caldwell Country Ford LLC is seeking a receptionist for its Rockdale, Texas dealership. The role acts as the first impression for customers, visitors, and staff, directing calls, greeting guests, and providing general administrative support.

The ideal candidate brings prior receptionist or customer service experience in an automotive setting, strong communication skills, and a professional appearance. Responsibilities include scheduling, data entry, and maintaining the front desk in a fast-paced

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Able to multitask in a fast-paced dealership environment.

Responsibilities

• Greet customers and visitors in a friendly, professional manner.
• Answer, screen, and direct calls to the appropriate person.
• Maintain a clean, organized front desk and reception area.

Skills

Customer service

Multitasking

Professional appearance

Phone etiquette

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Job Summary:The Receptionist is responsible for providing a welcoming and professional first impression for customers, visitors, and employees. This position serves as the front-line point of contact for the dealership and assists with directing calls, greeting customers, and providing general administrative support.Essential Duties & Responsibilities:Greet and assist customers and visitors in a friendly, professional manner.Answer, screen, and direct incoming telephone calls.Direct customers to the appropriate salesperson, department, or service representative.Manage the dealership’s front desk and maintain a clean, organized reception area.Assist with scheduling appointments and responding to general customer inquiries.Handle basic administrative tasks, including filing, data entry, and document preparation.Assist with customer check-ins and other dealership activities as needed.Maintain a professional and courteous demeanor at all times.Follow dealership policies and procedures while protecting customer and company information.Qualifications:High school diploma or equivalent preferred.Previous receptionist, customer service, or automotive dealership experience preferred.Excellent communication and interpersonal skills.Professional appearance and positive attitude.Strong organizational skills and attention to detail.Ability to multitask in a fast-paced environment.Basic computer skills and familiarity with Microsoft Office.