Receptionist

JBD GRACE ROCHESTER HILLS LLC; Rochester Hills (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Dental insurance

Health insurance

Vision insurance

Job summary

Grace Senior Living Rochester Hills is seeking a friendly Receptionist in Rochester Hills, MI. You will greet visitors, manage front desk operations, answer calls, and coordinate appointments while maintaining a professional, welcoming environment for residents and staff.

The role requires excellent communication, organizational skills, and proficiency with Microsoft Office. Weekend work on a rotating basis is required.

Qualifications

• Prior experience in receptionist/front desk or customer-facing role preferred.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Must be able to work every other weekend.
• Strong organizational skills and professional demeanor.
• Punctual, reliable and detail-oriented.

Responsibilities

• Greet and welcome visitors and staff professionally.
• Answer and direct calls, emails, and inquiries.
• Maintain a clean, organized front desk area.
• Schedule appointments and coordinate conference room bookings.
• Handle mail, packages, and deliveries.
• Support general administrative tasks as needed.
• Maintain visitor logs and check-in/check-out procedures.
• Assist with community mail duties and brochure packets.

Skills

Communication

MS Office

Front desk

Organization

Customer service

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

• Paid time off
• Dental insurance
• Health insurance
• Vision insurance

About the Role:

Grace Senior Living Rochester Hills is looking for a friendly and organized Receptionist to be the welcoming face of our team in Rochester Hills, MI. This is a fantastic opportunity to join a dynamic organization where your communication skills and positive attitude will make a real impact every day. The receptionist is the first contact for all visitors. This position requires creating a good first impression through professionalism and being courteous to everyone who walks in and/or calls the community.

PRIMARY DUTIES AND RESPONSIBLITIES

• Greet and welcome visitors, clients, and staff in a professional and friendly manner
• Answer and direct incoming phone calls, emails, and inquiries to the appropriate departments
• Manage front desk operations, including maintaining a clean and organized reception area
• Schedule and coordinate appointments, meetings, and conference room bookings
• Handle incoming and outgoing mail, packages, and deliveries
• Perform general administrative and clerical duties as needed to support office operations
• Maintain visitor logs and ensure proper check-in and check-out procedures
• Collects the residents’ mail and prepares it for distribution
• Performs community mail duties such as receiving and sending packages
• Assists with preparing community brochure packets when necessary and keeps an ample supply at the reception
• Keeps interaction with co-workers to a minimum maintaining professionalism in lobby area
• Dresses professionally and is professional at all times
• Possess and maintains knowledge of the community, its benefits, services provided, the residents and associates

Requirements:

• Prior experience in a receptionist, front desk, or customer-facing administrative role preferred
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Must be able to work every other weekend
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Professional appearance and a warm, welcoming demeanor
• Reliable, punctual, and detail-oriented with a strong work ethic
• High school diploma or equivalent required

About Us:

JBD Grace Rochester Hills LLC is a trusted organization proudly serving the Rochester Hills, MI community with a commitment to excellence and outstanding service. At Grace, our mission and belief is for everyone to feel loved, listened to and respected. We take pride in fostering a positive work environment where every team member plays an important role in our continued success.