Receptionist

Lifepoint Health; Richmond (TX); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

401(k) retirement plan with company/em

Tuition assistance and professional 개발

Job summary

Lifepoint Health's Westpark Springs location is seeking a friendly receptionist to greet visitors, manage front desk activities, and support the patient intake process. You will help ensure smooth check-in/check-out, collect copays, and coordinate with providers and staff in a fast-paced behavioral health environment.

We value compassion, professionalism, and accuracy in handling patient information. High school diploma preferred; prior medical front office experience is a plus, and the team

Qualifications

• High school diploma or equivalent required; experience in medical front office is preferred.
• Knowledge of medical terminology is a plus.
• Ability to handle stressful environments with calm and professionalism.
• Strong communication and customer service skills for patient interactions.

Responsibilities

• Greets visitors and communicates with patients and providers.
• Coordinates workflow and records of office activities.
• Completes all aspects of check-in/check-out process.
• Enters and updates patient demographics and insurance information.
• Collects copay/coinsurance balances for current visit and outstanding balances.
• Completes pre-appointment checklists and prepares accordingly.
• Places, answers, and directs phone calls and distributes messages; retrieves service messages.
• Keeps office area neat and tidy.
• Monitors and maintains log of needed office supplies.
• Handles information requests and reviews files/records as needed.
• Monitors and addresses front office tasks in a timely manner.
• Schedules referrals and notifies patients as needed.
• Performs other tasks as delegated by leads or management.

Skills

Communication skills

Customer service

Multitasking

Medical terminology (preferred)

Education

High school diploma or equivalent

Job description

Your experience matters

Westpark Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Receptionist in our Westpark Springs location,joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

Join our team of healthcare professionals at Westpark Springsis a behavioral health hospital with the best care options for our patients. We are committed to providing personalized and high-quality healthcare in a friendly and welcoming environment.

How you'll contribute

• Greets visitors and communicates with patients and providers.




• Coordinates work flow and complies records of office activities.




• Completes all aspects of check-in/check-out process.




• Enters and updates patient demographics and insurance information.




• Collects any copay/coinsurance balances for current visit and any outstanding balance from patients.




• Complete pre-appointment checklists and prepares accordingly.




• Places, answers, and directs phone calls and distributes messages. Including retrieval and distribution of answering service messages.




• Keeps office area neat and tidy.




• Monitors and maintains log of needed office supplies.




• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.




• Monitors and addresses all front office task buckets in a timely manner.




• Schedule referrals for patients to be seen by other physicians/specialists as ordered. Send all records needed and notify patient as needed.




• Completes other tasks, within scope of position, as delegated by the practice leads, supervisors, managers and Market director.
  

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.




• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.




• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.




• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).




• Professional Development:Ongoing learning and career advancement opportunities.




• What we're looking for

  Applicants should have a high school diploma or equivalent preferred. Additional requirements include:



• Medical front office experience preferred.




• Knowledge of medical terminology preferred.




• Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.




• Must be able to work in a stressful environment and take appropriate action.

EEOC Statement

Westpark Springs is an Equal Opportunity Employer. Westpark Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.