Receptionist

Deercreekseniorliving; Prescott (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Deercreekseniorliving in Prescott, AZ is seeking a friendly receptionist to greet visitors and handle incoming calls in a warm, professional manner. You will maintain a tidy lobby, manage the paging and telephone system, and relay messages promptly to the right staff.

The role requires clear English, basic computer and office equipment skills, and a willingness to learn new systems. Prior front desk experience is a plus in a senior living setting.

Qualifications

• Must read, write, speak, and understand English.
• Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephone system.
• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e-mail.
• Preferred- High School diploma or GED.

Responsibilities

• Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner.
• Maintains a clean and neat reception area, handles specific services and tasks as assigned and seeks administrative support as needed.
• Operates paging/telephone system as required and answers routine questions.
• Takes detailed messages when appropriate and relays them promptly to the intended person.
• Ensures reception areas are clean, neat, and inviting.
• Prepares outgoing mail for pickup and sorts/distributes incoming mail to departments.

Skills

Customer service

Telephone systems

Office software

Multitasking

Education

High School diploma or GED

Tools

Copier

Postage meter

Fax machine

Intercom system

Telephone system

Job description

About the Opportunity

• Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner.
• Maintains a clean and neat reception area, handles specific services and tasks as assigned and seeks administrative support as needed.

Critical Success Factors

Provides a welcoming environment for residents, staff, and all visitors. Maintains up-to-date knowledge of the services provided. Greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions. Operates paging/telephone system as required. Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner. Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person. Ensures that the reception areas are clean, neat, and inviting. Prepares outgoing mail for pickup. Sorts and distributes incoming mail for distribution to departments.

Preferred Qualifications

• Must be able to read, write, speak, and understand the English language.
• Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephone system.
• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e- mail.
• Preferred- High School diploma or GED.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. PSL is the most progressive company in the exploding healthcare services field today. Dedicated to restoring public confidence in the healthcare industry, PSL has assembled a team of highly competent, dedicated and caring individuals who are creating a new standard of excellence for healthcare providers everywhere. PSL currently serves over 50 long-term care, facilities in six Western states. These facilities have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual facilities. As an organization, we are deeply committed to our mission of providing life-changing service to our residents, employees and the communities we serve.