Receptionist

Leslie's; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Leslie's Corporate Office in Phoenix, AZ is seeking a reception-focused professional to manage calls, greet visitors, and support HR Operations. This role emphasizes strong communication, administrative tasks, and a professional office presence on-site.

Requirements include a high school diploma, 1–2 years in a receptionist/HR support role, and ability to work onsite. Proficiency in Microsoft Office is expected; UKG Pro is a plus. Eligible to work in the United States without visa sponsorship.

Qualifications

• High school diploma or GED required.
• 1–2 years of receptionist or HR support experience.
• Onsite work at the corporate office in Phoenix, AZ on designated in-person days.
• Authorized to work in the United States without visa sponsorship.
• Proficiency in Microsoft Office; UKG Pro experience a plus.
• Excellent written and verbal communication across all levels of the organization.

Responsibilities

• Answer and direct all incoming phone calls promptly to provide outstanding customer service.
• Manage incoming and outgoing mail and packages.
• Greet and assist visitors and vendors professionally.
• Support HR Operations with daily administrative tasks (pre-boarding steps, background checks, employment verifications).
• Respond promptly to emails and voicemail inquiries; maintain urgency and accuracy.
• Perform additional duties and special projects as assigned by management.

Skills

Customer service

Communication

Administrative support

Microsoft Office

Onsite work

Attention to detail

Education

High School Diploma or GED

Tools

UKG Pro

Job description

Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000+ retail stores in 39 states plus PRO, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.

Note: This position is based at our corporate office in Phoenix, AZ. Remote work is not available for this role. Candidates must reside within commuting distance, as relocation assistance is not provided. Additionally, applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa support.

This position is not open to agency submissions.

Job Overview:

We are seeking a Receptionist who provides outstanding customer service to join our team. This role is responsible for professionally managing and routing incoming calls to the corporate office, warmly welcoming and assisting all visitors and vendors, and offering administrative support to HR Operations and other corporate teams. The Receptionist will also assist with various ad hoc projects and tasks as needed.

Responsibilities:

• Provide outstanding customer service by promptly answering and directing all incoming phone calls.
• Manage all incoming and outgoing mail and packages
• Greet and assist visitors and vendors in a courteous and professional manner.
• Support HR Operations with daily administrative tasks, including but not limited to pre-boarding steps, background checks, and employment verifications, ensuring compliance with applicable regulations.
• Maintain a strong sense of urgency when reviewing and responding to email and voicemail inquiries.
• Uphold a consistent focus on delivering a positive and professional experience to both internal and external stakeholders.
• Perform additional duties and special projects as assigned by management.

Qualifications:

• High school diploma or GED equivalent required; additional education is a plus.
• 1-2 years of experience in a receptionist or human resources support role.
• Ability to work onsite at the corporate office in Phoenix, AZ on designated in-person days.
• Authorized to work in the United States.
• Strong work ethic, adaptability, and a results-driven mindset.
• Proficiency in Microsoft Office and other administrative tools; experience with UKG Pro is a plus.
• Excellent written and verbal communication skills with the ability to interact effectively across all levels of the organization, from frontline staff to senior leadership.

Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.