Receptionist

Ernest Health, Inc.; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PPO medical plan

HSA/FSAs

Dental coverage

Vision coverage

401K with employer matching

Life insurance

Disability insurance

Wellness program

Employee Assistance Program (EAP)

Paid time off

Job summary

Ernest Health, Inc. is seeking a friendly Receptionist to join the Phoenix Regional Rehabilitation Hospital front desk, supporting patient intake and communications.

You will manage telecommunication services, assist admissions with consents and referrals, and help maintain a welcoming, organized environment for patients and families in Phoenix, AZ.

This full-time role offers comprehensive benefits and opportunities to grow within a patient-centered healthcare system.

Qualifications

• One year of reception experience in a healthcare setting preferred.
• Previous admissions experience preferred.
• Equivalents in education and experience accepted.

Responsibilities

• Provide hospital telecommunications via phones, pagers, paging system, radio or computer to connect visitors, callers, staff, patients and families.
• Assist the admissions department with consents and referrals.
• Maintain records related to telecommunications (e.g., long distance calls, on-call staff, pages).
• Support the hospital's mission and guiding principles in daily practice.

Skills

Reception experience

Healthcare setting

Admissions experience

Data entry

Word processing

Email

Record management

Time management

Written communication

Verbal communication

Confidentiality

Team collaboration

Organizational skills

Job description

Full-Time Receptionist/Admissions - Phoenix, Arizona

We are seeking a Receptionist to join our team of passionate patient caregivers!

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees' work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through "My Ernest Journey" and through our Engagement Survey, where our approach is "You Spoke, We Listened". These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Phoenix Regional Rehabilitation Hospital (Phoenix, AZ)

Is a premier, 48-bed inpatient rehabilitation facility serving patients across the Phoenix metro area. The hospital offers comprehensive rehabilitation programs designed to restore mobility, strength, and independence following serious medical events. Equipped with advanced therapy technology and supported by a multidisciplinary team of rehabilitation specialists, the hospital delivers evidence-based, patient-centered care. Its central Phoenix location provides accessibility to a diverse population while contributing to the region's rapidly expanding healthcare ecosystem.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Benefits

• PPO and High Deductible Medical Plan options
• Flexible Spending and Health Savings Account options available
• Dental and Vision coverage
• 401K with employer matching
• Life insurance
• Short-and-long term disability

Wellness & Work Life Balance

• Employee Assistance Program
• Wellness Program with quarterly wellness challenges with participation incentives
• Earned Time Off - start accruing vacation time on start date

Qualifications

Required Skills:

• One year of reception experience in a healthcare setting preferred.
• Previous admissions experience preferred.
• OR any equivalent combination of education and experience.

Additional Qualifications/Skills

• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

Responsible for providing hospital telecommunication services through the use of telephones, pagers, the paging system, radio, or computer to connect communication between visitors, callers, staff, patients, and patients' families. Assist the admission department with consents and referrals. May maintain records related to telecommunications (e.g., long distance phone calls, on-call employees, pages). Integrates the hospital's mission and "Guiding Principles" into daily practice.